An iPhone that is stuck on the Apple logo screen is a frustrating scenario that an iOS user may experience. This can happen for several reasons, from software issues to hardware problems. But no need to worry about that. In this article, we will show you all the effective troubleshooting methods to help you fix the problem.
Let's get started!
Before we get to the solutions, it'll be helpful to look at the common reasons why your iPhone is stuck on the Apple Logo. They include the following:
Regardless of the causes of this problem, the following solutions should be able to help:
Before proceeding, charge your iPhone for at least an hour and check to see whether it turns on. Even if it is unlikely to solve the problem, it is still worthwhile to ensure that your battery is fully charged so that you can try some of the other troubleshooting steps.
A force restart is usually the first recommended solution for many iPhone problems. Force restarting your device will refresh the apps' memory without deleting data stored on your phone. So by doing a force restart, it may solve glitching apps or firmware crashes on your iPhone.
The steps are quite different between generations of iPhone models. Follow these instructions below if you use an iPhone 5s, SE, 6, 6 Plus, or 6s:
For those using iPhone 7 and 7 Plus:
For newer iPhone models like iPhone 8, 8 Plus, or later, these are the steps to force restart your iPhone:
Allow some time for your iPhone to boot up again, and then check to see if this method worked.
An iOS system repair tool like TinyFix is the finest solution if force restarting your iPhone won't work or you urgently want to get your iPhone back to normal. It is capable of fixing up to different iOS system issues including an iPhone that is stuck on the Apple Logo, black screen and spinning wheel without causing data loss.
The user interface on TinyFix is very simple to navigate, allowing you to fix the device at your home even if you don't have any tech expertise. Here are the steps to repair your iPhone with TinyFix:
Step 1: Download and install TinyFix on your computer.
Step 2: Open it and then connect the iPhone to the computer using USB cables. Choose "iOS System Repair""Standard Repair".
Step 3: On the next screen, you will be prompted to download the firmware. Click on "Download" to start downloading the firmware.
Step 4: As soon as the download is complete, click on "Start" to begin fixing the device.
After that, your iPhone will reboot in normal mode with the Apple logo gone and all your data still intact.
Alternatively, you can also try restoring your iPhone on iTunes. In this method, you need to connect your iPhone to a computer and do the standard iTunes restore. Here are the steps to do that:
If you don't want to use system repair tools such as TinyFix to fix iPhone stuck on Apple logo issue or the iTunes restore fails to work, you can try to restore the device in DFU mode alternatively. Device Firmware Update (DFU) is the deepest restore that you can attempt and it will most common iOS issues, including a device that is stuck on the Apple Logo.
But this method may cause total data loss and is complicated to use for non-techies, so you need to check if you have ever made any backup of your data on iPhone before attempting a DFU restore.
Follow these steps to restore your iPhone in DFU mode:
Step 1: Connect your iPhone to the computer.
Step 2: Depending on the iPhone model that you have, use one of the following processes to put the iPhone in DFU mode:
For iPhone 8 or later:
For iPhone 7 and 7 plus:
For iPhone 6 or earlier:
Step 3: In the pop-up message that appears in iTunes/Finder, click "Restore iPhone" and then select "Restore and Update."
When the device is successfully restored, you shouldn't see the Apple Logo on the screen anymore.
Now your device should be back to normal. It's time to give your iPhone a complete overhaul in case this happens again. Your device may be stuck on Apple logo because your battery's health status. You can check your battery health in Settings if you have an iPhone running iOS 11.3 or higher.
You'll need to update your iPhone if you're running an older version of iOS.
The Battery health page displays your iPhone's remaining battery capacity as well as other battery-related information.
The Maximum Capacity given in Apple's description is "a measure of battery capacity relative to when it was new. Lower capacity may result in fewer hours of usage between charge." The higher your device's percentage is, the better.
If the battery capacity of your device is too low, it may be the reason that cause your iPhone keeping turning on and off. In this case, fully charge your iPhone, or replace the battery to see if it will fix the problem or not.
Insufficient memory may be another reason why your phone stops working. Have you checked if your iPhone still has enough memory to function well? To check and manage your iPhone storage, follow the steps below:
Suppose the available space is less than 1GB. In that case, you may need to free up some space by deleting unnecessary files and unused applications. You can also move some data stored on your iPhone to iCloud or other storage media.
Regularly updating your apps is a good practice since developers usually fix bugs in every app update. Similarly, some apps may no longer be compatible with your current iOS version. This can be one of the reasons why your iPhone is frozen on Apple logo. That being said, it is time to check if your apps and software are up-to-date.
Here are the steps to update your apps:
Wait for the updates to finish. Make sure you are connected to the internet so that the downloads will not be interrupted.
To check for an iOS update:
To proceed with installing the new iOS update, you have to be connected to the internet. Your battery juice should be at least 50% as well. Once the installation is finished, your iPhone will restart.
If your iPhone is still stuck on the Apple Logo even after the above fixes, the problem may be caused by a hardware issue. Hardware problems are much more difficult to fix, which is why we recommend contact the Apple support for further assistance. You can also bring your iPhone to a local Apple Store or an authorized Apple service center to fix this problem for you.
The solutions we have looked at above are the best options to fix an iPhone that is stuck on the Apple Logo, However, TinyFix is the best option if you want to fix your iPhone without any hassle and complicated technical steps. If you have any questions or suggestions, please leave us a message in the comment box below.