What to Do When the iPad Update Gets Stuck?

  1. Published on May 18, 2022
  2. Updated on May 19, 2022
  3. No Comments

If you’ve been using your iPad for a while now, you might be familiar with the various iPadOS updates, including the latest iPadOS 15.

Similar to other Apple devices, a software update will contain several upgrades to improve your user experience.

As long as you bought your iPad within the last four to five years, it will still receive the latest iPadOS updates.

However, problems can also occur when updating your iPad. It can be quite tricky to solve since faulty or incomplete updates can lead to more device issues.

In this guide, we’ll show you the common reasons why your iPadOS updates can take a long time and what you can do when the iPad update gets stuck.

iPad update stuck

How Long Does an iPadOS Update Take

When your iPad, iPhone, or iPod undergoes an update, your device displays the Apple logo and a progress bar underneath. Sometimes, updates can take a long time, which can lead to a slow movement on the progress bar.

Updating your iPad’s software will take time depending on the file size. Larger software updates can take more time than smaller and more minor updates. Also, ensure that your device is connected to a power source until the update is completed.

To check if the update is stuck or unresponsive, press any of the device’s buttons. An updating message will appear, indicating that the update is still in progress.

Common Reasons for the iPadOS Stuck Issue

If you are experiencing an iPadOS update stuck, some of the common causes can include any of the following:

  1. The firmware update was not downloaded properly.
  2. Your device is running on corrupted Apple firmware.
  3. The update may be on its beta version, which can take a longer time to install.
  4. Your device does not have enough free storage for the update.
  5. The update can be incompatible with your Apple device.
  6. The update was downloaded from a suspicious site.
  7. If your device has undergone a jailbreak, it can have problems accommodating a new software update.
  8. Your device suffered from hardware or software-related issues before the update.

What Kind of Stuck Issues You Might Meet in iPadOS Update

You can update your iPad either “over the air” (from the device itself) or by using the iTunes/Finder app on your computer. These are the stuck problems that you might see on your iPad screen:

Over the Air:

  1. Stuck on the “Attempting Data Recovery” screen
  2. Stuck on “Download and Install”
  3. “Unable to Verify Update” error message
  4. Stuck at “Update Requested”
  5. Screen freezes when the update is finished
  6. Stuck on the “Verifying Update” Screen
  7. The progress bar is not moving or stuck for a long time

Update using iTunes/Finder:

  1. iPad stuck on a white or black screen; sometimes, a black screen with a spinning wheel (loading icon)
  2. iPad stuck on the Apple logo screen
  3. iPad stuck on Recovery Mode
  4. iTunes cannot continue the update due to error codes 2, 9, 21, 4013, and other similar errors.

How to Fix iPad Update Stuck Issue

Try to be Patient for a While and Give It Time

When your iPad is stuck on the “Preparing Update” screen, it can take longer than usual due to delays in the system.

It’s important to be patient on this step and give your device some time to complete it. Once it is ready, you can install the software update on your iPad.

Charge your iPad

As mentioned earlier, it is critical to plug in your device to a power source until the update is finished.

Large updates can eat a lot of your iPad’s stored power and can lead to the update getting stuck. Therefore, keeping your iPad charged during a software update is a great solution.

To check if the iPadOS update is still ongoing, press one of the buttons on your iPad—it should display an updating message.

Charge your iPad

Check your Internet Connection

Most of your iPad’s software updates require a stable, wireless internet connection. It is to prevent your device from downloading and installing a corrupt update file, which will lead to a stuck issue.

When downloading iPadOS updates, we strongly recommend using a strong Wi-Fi connection rather than Cellular data, since it’s more stable and reliable.

Force Reset your iPad

Doing a hard reset on your iPad can help solve some of its issues, including stuck updates. To reset your iPad, press and hold its Home button and Sleep or Wake button simultaneously until you see the Apple logo on the screen.

Force Reset your iPad with home button

If your iPad has no Home button, press both the volume buttons simultaneously and quickly release them. Then, press and hold the Sleep or Wake button until the Apple logo appears on the screen.

Force Reset your iPad without home button

After the iPad reboots, you can try updating your iPad once again and see if this solves the problem.

Fix iPad Update Stuck Issue Without Data Loss

If the methods above didn’t work, one solution that you should try is installing a trusted third-party software like TinyFix.

Besides a high success rate in fixing most issues on Apple devices, here are more advantages when using TinyFix to solve the update stuck issue:

  1. It is compatible with all iPad models and iPadOS versions, including the latest iPadOS 15.
  2. The app is easy to use and only requires a few clicks to solve most iPad issues.
  3. The app uses safe repair processes and won’t lose your device data.

To use TinyFix on your device, follow the steps below:

  1. Download TinyFix from the download button and install it on your computer.
  2. On the Main Menu, click iOS System Repair and connect your iPad to your computer via a Lightning cable.
  3. Click Standard Mode. Wait for the app to detect your external device. If it can’t be detected, follow the on-screen instructions to put your iPad to Recovery Mode.
  4. Then, confirm the Device Model of the connected device and the Firmware Version that you want to install.
  5. Click Download.
  6. Once the firmware is downloaded, click the Start button to begin the update process.
  7. The app will notify you when the process is finished.
  8. The update should now be installed on your iPad without getting stuck.

 main screen of TinyFix

Remove the Update File and Redownload

If your iPad is stuck on the “Preparing Update” screen, or you can now get into your iPad using the above tips, you can try to remove the current update file and redownload a new one.

To do this, follow these steps:

  1. Go to Settings > General > iPad Storage.
  2. Scroll down and tap the iPadOS Update File.
  3. Next, select Update File and choose Delete Update.
  4. Once it is removed, go back to General and tap Software Update.
  5. Tap Download and Install. Your iPad will now be forced to download a new update.

Remove the Update File and Redownload

Once the new update file is downloaded, continue to install the update and see if this solves the update stuck issue.

Update iPad in iTunes and Finder

To update your iPad using iTunes, follow these steps:

  1. Open the iTunes app on your computer and connect your iPad to the computer using a USB cable.
  2. On the top-left corner of the screen, click the iPad icon.
  3. Click the Check for Update button and select Download and Install to start the update process.

To update the iPad in Finder, proceed to the steps below:

  1. From your Mac, open the Finder app and connect your iPad to your Mac using a Lightning cable.
  2. Under the Locations menu, find and select your iPad.
  3. Choose Check for Update and click Download and Install if a new update is available.

Update Your iPad via finder

Final Thoughts

One of the best features of all Apple devices is continuous software updates. It integrates new features and fixes most problems from the previous updates.

When you run into some issues, such as getting stuck at a screen or an error when installing new updates, there are simple troubleshooting steps that you can do yourself.

We hope this guide helped you solve your problems.

J. Robertson Macaulay D. Young

Mako is a technical freelance writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.
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