An iPad stuck on the white screen is such a troublesome problem that some people have termed it the iPad white screen of death.
It is characterized by a plain white screen with no logos of any kind and you are unable to access the home screen or any apps and features on the device.
When faced with this problem, most people will attempt to connect the iPhone to a charger in attempt to revive the device.
This often doesn’t work and you find yourself stuck in a situation without a solution. But contrary to popular belief, this doesn’t mean that the device is completely broken.
There are solutions that can help you resolve the iPad white screen.
We will show you all these troubleshooting solutions in order of complexity, starting with the easiest solution to implement.
Hard Reset Your iPad
Since the White Screen means that you are completely unable to access the apps and features on your iPad, you will need to hard reset the device.
A hard reset or a force restart as it is otherwise known, will force the device to turn off and then turn on.
This refreshes any sluggish apps as well as the operating system and it will not affect the data on your device.
The process to hard reset your iPad will depend on the model you have. The following are steps to hard reset all iPad models:
On iPads that Support Face ID:
- Step 1: Quickly press and release the Volume Up button.
- Step 2: Quickly press and release the Volume Down button.
- Step 3: Then, press and hold the Power button until you see the Apple Logo flash on the screen and iPad restarts.
On iPad Models with the Home Button:
- Step 1: Press and hold both the Power and the Home buttons at the same time
- Step 2: Once the screen turns off and the Apple Logo appears, release both buttons and allow the iPad to restart normally.
If you are able to access the device after a hard reset, you can go to Settings > General > Reset > Reset All Settings.
This will return any misconfigured settings to their defaults, preventing the iPad from going back to the white screen.
Fix System Issues with TinyFix
If a hard reset doesn’t give you access to your device or the iPad white screen is caused by an incomplete or interrupted iOS update, you may need a deeper solution.
The best way to do that while preserving the data on the iPad is to use an iOS System Repair tool such as TinyFix.
These tools can be an ideal way to remove errors left behind by a corrupt update process or a failed jailbreak procedure without causing data loss.
The following step-by-step process will help you do that:
Step 1: Run the Program and Connect the iPhone
Start the TinyFix and then connect the iPad to computer.
In the main window, click on “iOS System Repair” mode.
Step 2: Choose the Repair Mode
The next step is to choose a repair mode that you can use to fix the errors. In this case, we recommend choosing the “Standard Mode” to attempt to fix the device without losing any data.
Step 3: Download the Latest Version of iPadOS
You should then see a list of the firmware packages compatible with the connected device. The most recent version of iPadOS will be selected by default.
Click “Download” to allow the program to begin downloading the firmware package.
Step 4: Fix the iPad White Screen of Death
Once the firmware package has been downloaded, click on the “Fix Now” button to start the repair process.
Just keep the device connected to the computer until the recovery tool does its job. The iPad will restart without the white screen.
Restore iPad Using iTunes or Finder
Factory resetting the iPad is a process of erasing all the device’s settings and data and reinstalling the latest version of iPadOS.
You should therefore make a backup of all the data on your device before attempting the steps outlined here:
- Step 1: Open iTunes and Finder on your computer and then connect the iPhone.
- Step 2: When prompted to Trust this Computer, follow the instructions to do so.
- Step 3: Select the iPad when it appears in iTunes and then click “Restore”.
- Step 4: Click “Restore” again to confirm and iTunes or Finder will erase everything on the device and install the latest version of iPadOS.
The device will restart when the process is complete and you can them set it up as new or restore it from a recent backup.
Put iPad into Recovery Mode and Update/Restore It
Factory resetting your iPad and restoring it in iTunes or Finder is an effective solution, but it will only work if iTunes is able to recognize the device.
If the iPad is unresponsive, you may not be able to complete the steps to Trust this Computer.
But this doesn’t mean that you can’t restore the iPad in iTunes or Finder. You will need to put the iPad in recovery mode before restoring it. Here’s how you can do that:
Step 1: Open iTunes or Finder and connect the iPad to the computer.
Step 2: Then, depending on the model of iPad that you have, use these procedures to put the iPad in recovery mode:
iPads with Face ID: Press and quickly release the Volume Up button, press and quickly release the Volume Down button and then press and hold the Power button until you see the “Connect to iTunes” screen.
iPads with Home Button: Press and hold both the Power and the Home buttons at the same time. Continue to hold these buttons until you see the “Connect to iTunes” screen.
Step 3: An option to “Update” or “Restore” the iPad will appears in iTunes. Click “Update” and iTunes/Finder will install the latest firmware on the device and effectively fix the white screen of death.
Step 4: If you see a message that the iPhone cannot be updated, choose “Restore” and keep the device connected to the computer until the process is complete.
Try DFU Mode to Restore the iPad
If recovery mode fails to permanently resolve the white screen of death and the problem recurs later, you can try to restore the iPad in DFU mode.
This method is more involving as it will reinstall the firmware, reset all settings to default and delete all data, so you may need to have a backup of all your data before attempting a DFU restore.
Follow these steps to do it:
Step 1: Connect the iPad to the computer and then open iTunes and Finder.
Step 2: With the device connected to the computer, use the following steps to put the iPad in DFU mode:
For iPad with Face ID: Press and then quickly release the Volume Up button, press and then quickly release the Volume Down button. Then press and hold the Top button until the screen goes black.
Now, hold both the Top and the Volume Down button for 5 seconds. Release the top button and continue to hold the Volume Down button for another 5 seconds.
For iPads with a Home Button: Hold down both the Home and the Power buttons until the screen goes black. Release the Power button, but continue to hold the Home button for at least 3 seconds.
Step 3: When the screen goes black, you are in DFU mode and you can now restore the device in iTunes or Finder. When it restarts, the white screen of death should be gone.
iPad Still Stuck on White Screen? Contact Apple
If you have tried all the solutions above with little success or you see white vertical lines on the screen, the LCD or logic board may be damaged.
Since this is a hardware problem, you may need to send the iPad to the Apple Store for assistance.
If the device is out of warranty and you don’t have an Apple Care+ plan, you will need to pay for the repair.
The iPad white screen of death can be caused by a myriad of problems including software malfunction, iOS corruption or even a jailbreak gone wrong.
When the problem is software-related, a tool like the iOS System Repair tool like the one we have outlined here should prove very useful as it will repair the software issues without causing any data loss.