Can't Sign Out of Apple ID on iPhone? How to Fix

by Aaron Roussey Basic iPhone Tips Ideal for Newbies Published On Sep 15, 2022 Updated On Sep 15, 2022

Your Apple ID is a very important aspect of your device as it can affect the function of various apps and features including the App Store, Apple Music, iCloud, iMessage, and FaceTime.

It may therefore become necessary to change the Apple ID connected to these devices if the new Apple ID contains features and data that the old one may not have.

This means that you have to sign out of the old Apple ID and while this is often a simple process, there are times when it doesn't quite go according to plan.

Here, we will show you the things you can do when you find that you are unable to sign out of the Apple ID on your iPhone.

Check the Internet Connection

When you are not connected to a network or the network you are connected to is slow, you may have trouble signing out of your Apple ID.

You typically go to Settings > {Your Name} and tap "Sign Out" at the bottom, but if the device is not connected to a network, you may instead see a spinning wheel icon that never stops.

Turn Off Screen Time on iPhone

Screen Time is a restriction that was introduced with iOS 12 and when it is enabled, the "Sign Out" option in the Apple ID settings will be grayed out, making it very hard for you to sign out of your Apple ID.

Fortunately, it is very easy to turn off Screen Time. Just use these steps:

  • Step 1: Open the Settings app and tap on "Screen Time."
  • Step 2: Scroll down to tap "Turn off Screen Time."
  • Step 3: Enter the Screen Time Passcode and then tap "Turn Off Screen Time."

Now go back to the main Settings and tap on the Apple ID to try to sign out again.

Turn Off Screen Time on iPhone

Remove the Mobile Device Management

If your device is owned by a school or company, Mobile Device Management (MDM) profiles may be installed on the device to manage and control certain aspects of the device.

One area that MDM may be used to control is the Apple ID and certain restrictions can keep you from signing out of your Apple ID.

You can go to Settings > General > Profiles to see if an MDM profile is being used to restrict the function of the device.

But while there are various ways to remove an MDM profile from the device, doing so may prevent certain apps and services on your device from functioning properly.

It is, therefore, a good idea to request your company or school's IT department for help in this matter.

Remove the Mobile Device Management

Check Apple System Status Page

You may also be unable to sign out of your Apple ID if there is a problem with the Apple servers.

You can check the system status of any Apple servers that you may need by going to Apple System Status Page.

If the status for the Apple ID server is not available, you just need to wait a few hours before trying to sign out again.

Check Apple' System Status Page

Update the iOS

Your iPhone will have various problems if the version of iOS on the device is outdated. So, take a moment to check if there is a newer version of iOS for your iPhone.

To check, just open the Settings app, tap "General" and then select "Software Update." If an update is available, take a moment to update the device before attempting to sign out of your Apple ID again.

Update the iOS

Restart Your iPhone

An update can help get rid of some of the system bugs that could be causing the issue. But if an update is not available, a good way to remove these system bugs and refresh the device is to restart it.

If your iPhone has Face ID, press the Volume Up and Volume Down buttons quickly and then hold down the Side Button to restart the device. For older iPhone models, just press and hold the Sleep/Wake buttons to restart the device.

Restart Your iPhone

Reset Network Settings

Network problems can keep you from signing out of your Apple ID and even keep the "Sign Out" button in the Apple ID settings permanently grayed out. One of the best ways to fix any network connectivity issues on your device is to reset the network settings.

Doing that is very easy, just go to Settings > General > Reset and then choose "Reset Network Settings." You may be prompted to enter your device's passcode to confirm the action and your device will restart automatically when the reset is complete.

Reset Network Settings

Using TinyFix

Any problems with logging in and logging out of your Apple ID can be caused by system glitches. One of the best ways to fix these errors is to use TinyFix.

This very simple-to-use third-party solution will work when everything else fails and it is better than restoring the iPhone in iTunes as it will not cause data loss.

It has a simple user interface, making it a very simple solution even for a beginner. The following simple steps will help you resolve this issue once and for all:

Step 1: Download and install TinyFix on your computer.

Step 2: Open it after installation and select the "iOS System Repair" > "Standard Mode" on the main screen.

 main screen of TinyFix

Step 3: Connect the iPhone to the computer using the USB cable. If the program is unable to detect the connected device as is, use the instructions TinyFix provides to put the iPhone in DFU or recovery mode.

Step 4: On the next screen, click on "Download" to start downloading the firmware that you need to fix the device.

get the appropriate firmware

Step 5: Then simply click on "Fix Now" and TinyFix will immediately begin repairing the software on the iOS device.  Your iPhone will restart automatically and you should be able to sign out of your Apple ID.

repairing the device

Conclusion

Sometimes and for varied reasons, it can be very hard to sign out of your Apple ID. This problem is most often caused by a network connection error, but sometimes it can also be caused by system glitches.

The solutions we have looked at above will help you fix the device regardless of the cause, allowing you to easily sign out of your Apple ID.

Aaron Roussey

Aaron is tech-savvy and enjoys writing technical articles about phones, computers, games, and the internet!
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