Your iPhone X is stuck on a black screen and you are unable to get it to work. This problem can be frustrating because you are unable to even implement some of the simplest troubleshooting solutions because the device won’t let you get to the home screen or even access the settings.
But although the black screen can seem like a big problem that you may not have any hope of resolving, it is not quite as bad as that.
This problem is often caused by software crashes, meaning that it is actually possible to resolve it and get the iPhone X working normally again.
In this article, we will show you the best ways to fix an iPhone X that is stuck on the black screen.
But before we do, let’s take a look at the main reasons why your iPhone X may be stuck on the black screen.
Why is Your iPhone X Screen Black?
There are several reasons why your iPhone X may be stuck on the black screen, including the following;
- An App or several apps on the device may have become corrupt or unresponsive
- The version of iOS running on the device may be too outdated or no longer supported
- The device doesn’t have adequate storage space to load the firmware
- The iOS update process may have been interrupted by the lack of battery power or an unstable Wi-Fi connection
- A jailbreak process that may not have worked as you expected
- Hardware issues including damaged hardware components or if the device has suffered liquid damage
Regardless of the main cause of the problem, the following are some of the main solutions that you can try;
Force Restart Your iPhone X
A force restart is one of the best ways that you can jump-start a frozen iPhone. It is the same as a simple restart or soft reset but the difference is in how it is done.
It works by resolving some of the minor system issues that may cause the device to get frozen, which is why it is the first solution that we recommend you try.
Here’s how to force restart your iPhone;
- Step 1: Press and then quickly let go of the Volume Up Button.
- Step 2: Press and then quickly let go of the Volume Down button.
- Step 3: Then press and release the Side/Power button until you see the Apple Logo on the screen.
It may take up to 20 seconds for the Apple Logo to appear and the device will restart, hopefully with the issue fully resolved.
Power on your iPhone X
You might think that your device is stuck on the black screen because there is nothing on it when the real issue is that the device may have just run out of battery power. If the battery runs out of power completely, then it may fail to power on.
To rule out a lack of battery power, connect the device to a charger and allow it to charge for at least 30 minutes.
Ensure that you are using the original Apple-supplied or OEM charger for your iPhone as third-party chargers may not produce the desired power output to charge the iPhone X sufficiently.
Let the iPhone charge for at least 30 minutes and then try to turn it on. If you are unable to turn it on, then there may be a bigger problem and you should try our other solutions.
Force Restart iPhone X while Charging
It is also possible that the device may have run out of power completely due to some rogue apps that may be draining the battery too quickly.
When such apps are allowed to run on the device for too long, they can cause the device to abruptly shut down, something that can cause the device to get stuck on the black screen.
You may be able to fix this problem by force restarting the device while it is plugged into a charger
. If there are any rogue apps that are draining the device, connecting the device to a charger and then forcing it to restart may remove the erratic apps, allowing the device to charge normally.
This solution has been known to resolve the black screen issue once and for all, but you have to allow the device to charge undisturbed for 30 minutes.
Repair the System Issue of your iPhone X Using TinyFix
If charging the device doesn’t resolve the issue, then the software issues that may be causing the problem may be deeper than originally thought.
In this case, we recommend using an iOS system repair tool to resolve the issue. One of the best iOS system repair tools that you can use is TinyFix.
This tool has the necessary features to easily resolve some of the most common iOS stuck issues including an iPhone X that is stuck on the Apple logo, recovery mode, DFU Mode, not turning on, or a boot loop.
TinyFix is a simple and effective solution that will not affect any of the data on your device. It is fully compatible with all iOS devices and all versions of iOS including iOS 15.
Here’s how to use TinyFix to fix an iPhone X that is stuck on the black screen;
Step 1: Download the TinyFix setup file from the program’s main website.
Step 2: Open the setup file and then follow the onscreen instructions to install the program on your computer. Once installation is complete, launch TinyFix, connect the iPhone X to the computer and then click “iOS System Repair”.
Step 3: The program will detect the connected iPhone to the computer. Select “Standard Repair Mode” to begin the process. This repair mode will allow you to try and fix the device without affecting any of the data on the device.
Step 4: In the next window, you will be prompted to download the latest firmware for the device. The program has already detected the needed firmware, just click on “Download” and then wait while the firmware package is downloaded.
Step 5: When the download is complete, TinyFix will start repairing the system automatically. In a few minutes, the device will restart in normal mode and the issue should be resolved.
Connect Your iPhone X to the Computer and Restore
You can also try to fix the device by restoring it in iTunes. But it is important to note that a factory restore in iTunes may cause you to lose data on your device.
Therefore, if you can access the device, it may be a good idea to back up all the data on the device before attempting to restore it in iTunes.
To use this solution, you will need to have the latest version of iTunes installed on your Windows or Mac computer and connect the device to the computer using its original USB/Lightning cable.
If you connect the device and iTunes can recognize it, then you can go ahead and back up the device before restoring it. If not, then follow these steps to put your iPhone in recovery mode and then restore it in iTunes;
- Step 1: With the device connected to the computer, press and release the Volume Up Button.
- Step 2: Then press and quickly release the Volume Down button.
- Step 3: Now, press and hold the Side/Power button. Continue to hold the button past the Apple Logo and only release it when you see the “Connect to iTunes” screen.
- Step 4: In iTunes, you should see the option to “Restore” or “Update” the screen. Select “Update” if you would like to try and reinstall the iOS, otherwise, select “Restore.”
iTunes will attempt to reinstall the iOS on the device without erasing any data. If the process takes longer than 15 minutes, the device may exit recovery mode and you will need to enter recovery mode again.
Proceed with a DFU Mode Restore
Sometimes recovery mode may fail to fix the issue in which case it may be necessary to restore the device in DFU mode. This is the deepest form of system restore that you can attempt on your device and it is often the most effective solution when dealing with complicated system errors.
But we must warn you against attempting a DFU mode restore on a device that has any kind of liquid damage as there is a very high chance the device could be permanently damaged if the restore fails. It is also important to make sure that the restoration process is done as precisely as possible.
Follow these steps to perform a DFU restore on your iPhone X;
- Step 1: If there are any programs open on your computer, begin by closing all of them. This will prevent them from interfering with the DFU process.
- Step 2: Then, connect the iPhone to the computer using the device’s original USB/Lightning cable.
- Step 3: With the device connected to the computer, press and hold the Side/Power button for about 3 seconds.
- Step 4: After 3 seconds and while still holding the Side Button, press and hold the Volume Down button. Continue to hold both buttons for about 10 seconds. If the Apple Logo appears, then it means that you have held the buttons for too long and you’ll need to start all over again.
- Step 5: Otherwise, release the Side/Power button but continue to hold the Volume Down button for an additional 5 seconds.
- Step 6: If the screen remains black, then you are successfully in DFU mode and you should see a message in iTunes saying that iTunes has detected the iPhone. If you see this message, follow the on-screen instructions in iTunes to complete the process.
But if you see the “Connect to iTunes” screen on your device, you haven’t successfully entered DFU mode and you will have to start all over again.
As we have seen above, the problem of an iPhone X getting stuck on the black screen can be caused by a number of issues, most of them software-related. The solutions above are all ideal for fixing these software issues and getting your device working normally again.
But it is also important to keep in mind that this issue can also be caused by hardware issues such as damage to hardware components. In this case, we recommend contacting Apple Support or visiting the Apple Store for solutions that can resolve hardware issues.