The iPhone 11 getting stuck on a black screen is one of the most common iOS issues that your device can face. This problem is common because it can be caused by a wide range of iOS errors.
The good new is, it is actually possible to fix an iPhone 11 stuck on the black screen and get it back to its normal state. Sometimes, what you think is a serious problem is just a device that have adequate battery charge.
But we recognize that sometimes simply charging the device will not fix in and therefore more advanced solutions are needed. The most effective solutions are outlined in this article.
But before we get to these solutions, let’s look at some of the reasons why your iPhone 11 may be stuck on the black screen.
Why iPhone 11/ 11 Pro (Max) is on Black Screen
There are a number of issues that can cause this problem, from the simple low battery to the more problematic malicious software a corrupt, malfunctioning app.
There is also the chance that the device’s hardware is damaged in some way. This could be applicable if the device started to exhibit the problem soon after you dropped it.
We strongly recommend that you attempt the following solutions to try and resolve the problem, starting with the simplest solution of all.
Force Restart your iPhone 11
It is far likely that your iPhone 11 may experience random system crashes and bugs, or you may have installed corrupt apps that may be affecting the iOS system, thereby causing the screen to go black.
One of the best ways to refresh the system and close these rogue applications is to force restart the device.
This is also a good solution if there was a problem with the iOS update process that may have resulted in corrupt firmware files.
A force restart is simple to execute and it will not cause you to lose any data on the device, just follow these simple steps;
- Step 1: Press and then quickly release the Volume Up Key.
- Step 2: Do the same with the Volume Up Key.
- Step 3: Then press and gold the Side button until the Apple Logo appears on the screen. You may need to hold the button for at least 10 seconds before you see the Apple logo.
If you are lucky enough that the device is able to boot up after the forced restart, update the device to the latest version of iOS and install all available app updates.
This will prevent the device from suffering the same problem at some point in the future.
Plug your iPhone into a Charger and Force Restart while Charging
But if the device remains black even after force restarting the device, try connecting the device to charger, plug it into a power source and while the device is connected to a power source, allow it to charge for a few minutes even if you don’t see the charging icon. After about 10 minutes, force restart the device again.
This is a good way to solve some of the underlying issues caused by rogue apps that may have caused massive battery-power drain. This can cause the device to run out of power faster and no longer be able to charge up.
To ensure that the device will charge normally, you will need to terminate the rogue apps and forced restart while the device is connected to a charger is the best way to do it.
Get Help from A Reliable iOS System Repair Utility
With TinyFix iOS System Repair tool, you can fix this and many iOS related issues in a matter of minutes and without affecting the data on the device.
It works to quickly diagnose the problem and then automatically fix it, so that it is useful even for the beginner user.
The program is also very easy to use, with a simple user interface that can make the process almost self-explanatory.
It is also fully compatible with all iPhone models and all versions of the iOS firmware.
The following simple steps show you how you can make use of this very useful solution;
Step 1: Connect the iPhone 11 to the computer
Download and install the program on to your computer and then launch TinyFix.
Then, use the device’s original USB/lightning cable to connect the iPhone to the computer. With the device connected, click on “iOS System Repair” from the screen to begin the repair process.
Step 2: Select the Repair Mode
The next thing you need to do is choose the repair mode that you would like to use. If the device is completely black with no background processes running, select “Deep Repair Mode” but this may cause total data loss.
But if some background processes are still working, select the “Standard Repair Mode” and then click “Fix Now” to continue.
Step 3: Download the Firmware
You should see a number of firmware options on the next screen. Select the firmware package most compatible with your device, confirm a storage location and then click “Download” to begin downloading the firmware package.
Step 4: Fix iPhone 11 Black Screen
Once the download is complete, click on “Fix Now” to begin the repair process and TinyFix will resolve any software issues that may be causing the problem.
The device should be fixed in a few minutes and it will restart in normal mode. It is important to keep the device connected to the computer until the repair process is complete.
Restore your iPhone 11 in Recovery Mode
Restoring your iPhone in recovery mode is also a good way to fix an iPhone 11 that is stuck on the black screen, particularly if the device is completely unresponsive.
This is a very advanced solution that can get rid of the most complex iOS system errors that can cause the device to become unresponsive.
But as effective as it can be, it is worth noting that this solution can cause data loss as it will wipe all data and settings from the device.
To use this method, you will need to have the latest version of iTunes installed on your Windows or Mac computer and then connect the device to the computer using only its original USB/lightning cable.
When you’re ready to begin, follow these steps to restore the iPhone 11 in recovery mode;
Step 1: Connect the iPhone to the computer using its USB/lightning cable.
Step 2: On PC or earlier versions of Mac, open iTunes. On a Mac running macOS Catalina or later, open Finder.
Step 3: With the device connected to the computer, press and release the Volume Up Key and then press and release the Volume Down key.
Step 4: Then press and hold the Side button until you see the “Connect to iTunes” screen, indicating that the iPhone 11 is successfully in recovery mode.
Step 5: Once the device is in recovery mode, iTunes will detect it and you can then follow the on-screen instructions to restore the device and reinstall the iOS firmware on to the device.
This process should take less than 15 minutes. If it takes more than 15 minutes, your device will exit recovery mode.
If this happens, just let iTunes finish downloading the software and then go back to the beginning to enter recovery mode again and complete the restore.
DFU Mode Restore your iPhone 11
The last option you can try if even recovery mode doesn’t fix the device is a DFU restore. Device Firmware Update (DFU) mode is the deepest type of restore that you can attempt on your device.
When your device is in DFU mode, iTunes will be able to communicate with the device even when the bootloader hasn’t been enabled. This makes it the most ideal solution when the operating system is corrupt.
But like a recovery mode restore, a DFU mode restore will cause total data loss and since your device is unresponsive, you may not be able to create a backup of all the data on the device.
If you don’t mind losing your data, follow these steps to restore your iPhone 11 in DFU Mode;
- Step 1: Connect the iPhone 11 to your computer and then open iTunes or Finder.
- Step 2: With the device connected to the computer, quickly press and release the Volume Up button.
- Step 3: Quickly press and release the Volume Sown button.
- Step 4: Press and hold down the Side/Power button until the screen goes black. Do not release the Side/Power button.
- Step 5: While still pressing the Power button, press and hold the Volume Down button. Hold down both buttons for about 5 seconds.
- Step 6: Let go of the Power button after 5 seconds but keep holding down the Volume Down button for another 10 seconds.
- Step 7: When the screen goes black, your device is successfully in DFU mode. If you see any other logo on the device, then the process was not successful and you will need to start all over again.
You will see a message in iTunes saying, “iTunes has detected an iPhone in recovery mode and that you must restore it before it can be used with iTunes.”
Click “Restore iPhone” and iTunes will immediately begin restoring the device. Just follow the onscreen instructions to complete the process.
Is Your iPhone 11 Still Stuck on Black Screen?
If even after attempting a DFU restore your iPhone 11 is still stuck on the black screen, there may be some significant hardware damage.
One of the possibilities is that the iPhone’s battery may be damaged, preventing the device from powering up.
This problem can also occur if the device has suffered significant liquid damage or various hardware components are broken or not working properly.
Hardware damage can be very difficult to diagnose and fix yourself, and therefore the most important thing you can do is to make an appointment at your local Apple Store to get the device repaired.
Apple technicians will be able to come up with a diagnosis and even repair the device on the spot, depending on the severity of the problem and availability of parts for the repair.
If the device is still under warranty, you may be able to get it fixed for free. If not, then Apple will give you a quote for the repair costs.