An iPhone 11 can sometimes just stop working. It fails to respond to any if your touchscreen input or just randomly crashes when you are using a certain app.
The iPhone may sometimes start working and you may even be able to use it for a while, but then it stops responding suddenly.
This is a very common problem that can be caused by several issues with the device, some of which you may not be aware of.
Here, we examine the main reasons why your iPhone 11 is freezing and also share with you the effective ways you can restart a frozen iPhone 11.
Why Does iPhone 11 Freeze?
The iPhone can freeze when there is corruption in the device’s programs, widgets or applications.
These devices have also been known to freeze soon after installing or updating certain apps on the device, updating the iOS or jailbreaking the device.
Here’s a breakdown of the top causes of an iPhone 11 freezing:
- Low available storage
- Rebooting your iPhone infrequently
- Outdated iOS version
- Buggy or malfunctioning apps
- Low battery
How to Restart iPhone 11 When Frozen
If your iPhone keeps freezing or is completely frozen, the following are some of the things you can do:
Force Restart iPhone 11
Restarting the iPhone can be a good way to get it working normally again. This is because sometimes the device’s functions need to simply be refreshed and a restart is a great way to do that.
To restart your iPhone 11, press and hold the Side button and one of the Volume buttons until the power off slider appears on the screen.
Drag the slider to turn off the device, wait a few seconds and then then press the Side button again until the Apple Logo appears on the screen.
If you are unable to restart the device in the normal way, follow these steps to force restart the iPhone 11:
- Step 1: Press and quickly let go of the Volume Up button.
- Step 2: Press and quickly let go of the Volume down button.
- Step 3: Then press and hold the Side button until the Apple Logo appears on the screen.
- Step 4: Let go of the Side button when you see the Apple Logo and allow it to go thorough the reboot procedures.
Update or Delete Problematic Apps
Since this problem is very often caused by problematic apps, the best course of action once you are able to access the device is to update or delete any bad apps on your device.
If there was an app that you had installed on the device right before the problem occurred, you will want to target this app, as it is the one most likely causing the issues.
To update apps on your device, follow these simple steps:
- Step 1: Tap on the App Store icon from the Home Screen to open it.
- Step 2: Tap on “Today” at the bottom and then tap on your Apple ID at the top-right corner of the screen. Your account details should appear on the screen.
- Step 3: Scroll down to the “Available Updates” section and then tap on “Update” next to the app you want to update.
If you want to update more than one app, which we recommend, tap on “Update All” to update all apps at the same time.
Since this problem can also be caused by a bad app that you may have installed recently, you may benefit from deleting this app from the device. Here’s how to delete an app from your device:
- Step 1: Find the app you want to delete from the device’s Home Screen
- Step 2: Tap and hold on the app’s icon for a few seconds. Release the icon when it starts to jiggle or when a popup menu appears.
- Step 3: Select “Delete” from the options presented.
- Step 4: Follow these same steps to delete all the other apps that you want to uninstall and tap “Done” at the top-right corner when you’re done.
Manage Storage Space on iPhone 11
When the storage space on your device is running low, your iPhone can experience a lot of problems including a failure to function at optimal levels.
So, if your device is freezing regularly, you may want to take a look at the memory situation just to make sure.
To check, go to Settings > General > iPhone Storage.
Here, you should see how much of your device’s memory is in use. If you find that you are running low on storage space, you can delete unused apps and some data to create more storage space on the device.
Install the Latest iOS Version
Installing the latest iOS updates is a great way to fix most problems with your iOS device, primarily because iOS updates often come with patches to resolve various issues with the system.
If you haven’t updated your iOS device in a while, follow these steps to do it:
- Step 1: Open Settings from the home screen.
- Step 2: Tap on “General” and then select “Software Update.”
- Step 3: If an update is available, tap “Download and Install” and then follow the onscreen instructions to update the device.
But if your device is not responsive enough to allow you to update it via the Settings app, you can connect it to your computer and update it via iTunes. Here’s how to do that:
- Step 1: Connect the iPhone to the computer using the original USB/Lightning cable.
- Step 2: Open iTunes on PC or earlier versions of macOS. If you are running macOS Catalina and later, open Finder.
- Step 3: Once iTunes or Finder recognizes the device, click on it to begin the update.
- Step 4: Go to the “Summary” section and then click on “Check for Update.”
- Step 5: iTunes will check for any available iOS updates. If an update is available, click on the “Update” button to install the updates on to your device.
When the update process is complete, disconnect the iPhone from the computer and reboot the device to ensure that the new changes take effect.
Reboot Frozen iPhone 11 with TinyFix iOS System Repair
TinyFix is an iOS system repair tool that you can use to reboot and iOS device that is frozen or unresponsive.
It will even help you restore your iPhone to normal function if the device is suck in recovery mode or an any other iOS stuck issue such as a device that is stuck on the Apple Logo.
The biggest advantage of choosing this solution versus restoring the device in iTunes is that you will be able to reboot the frozen iPhone without losing any data on your device.
To use TinyFix iOS System Repair, start by downloading the program on to your computer and then follow these steps:
Step 1: Connect the iPhone to the computer and then open TinyFix iOS System Repair.
Step 2: Once the program detects the connected device, click on “Enter Recovery Mode” to put the iPhone in recovery mode.
Step 3: Wait a few seconds and then click “Exit Recovery Mode” to exit recovery mode and get the device working normally again.
Erase Your iPhone 11 and Restore it in iTunes
If entering and exiting recovery mode doesn’t work, then you can try to restore the iPhone in iTunes.
While this solution will resolve the underlying problems that may cause your iPhone to get stuck, it will also cause complete data loss.
It will erase all the data, apps and settings on your device, so you may want to have a backup of your data before attempting this solution.
Here’s how to use iTunes to get your iPhone working again:
- Step 1: Open iTunes on your computer and the connect the iPhone to the computer using USB/lightning cable that it came with.
- Step 2: Wait for iTunes to detect the connected device and when it does, click on its icon.
- Step 3: Go to the “Summary” section and then click on “Restore [iPhone]”.
- Step 4: When prompted, click on “Restore” again to confirm the action and then just keep the iPhone connected to the computer until the restore process is completed.
Restore your iPhone 11 in Recovery Mode
Restoring your iPhone in recovery mode is an ideal solution if you are unable to complete the normal restore procedure as described above.
This can happen if iTunes is unable to recognize the device or if there is a much deeper problem with the software.
A recovery mode restore is not the simplest solution to implement but it can be very effective.
Here’s how it works:
Step 1: Connect the iPhone to the computer and then open iTunes or Finder if you are running a later version of iTunes.
Step 2: With the device connected to the computer, press and let go of the Volume Up button, do the same with the Volume Down button and then press and hold the Side Button.
Step 3: Do not release the Side button even if you see the Apple Logo. Only let go if it when the “Connect to iTunes” or recovery mode screen appears.
Step 4: iTunes will detect a device in recovery mode. Just follow the onscreen instructions to restore the iPhone.
Prevent iPhone 11 From Freezing
You can prevent your iPhone from freezing in the future using the following measures:
- Make sure that you have adequate storage space on your iPhone. When necessary, delete some apps or unwanted data.
- You should also ensure that the version of iOS running on your device is always updated.
- Remove any apps that may be causing the device to freeze
- Ensure your iPhone always has adequate battery power. If it gets to 15% battery capacity, plug it in.
- Reboot the iPhone regularly to keep the iOS system refreshed. Once a week is sufficient.
An iPhone that freezes from time to time may not be an uncommon occurrence, but its unresponsiveness can make such a device very difficult to use.
The good news is, this problem is often caused by very minor system glitches that can be resolved using one of more of the solutions we have outlined above.