Are you unable to activate your new iPhone? There are certain instances when you find that you are unable to get your brand-new iPhone 13 activated which means that you are unable to use the device to achieve basic functions such as sending and receiving messages or even making calls.
Whether you are seeing an error message when you try to activate the device or you are just unable to complete the activation process, the solutions we will talk about here are designed to help you get to the bottom of the issue and easily activate your iPhone 13.
What Does “Not Activated” on iPhone 13 Mean?
If you are seeing the “Not Activated” error when you try to activate your iPhone, it could be because your device is unable to connect to your carrier’s activation servers.
This could be due to minor software issues, a problem with your carrier’s network, or a hardware issue that remains unresolved.
Whatever the problem, the following solutions should be able to help.
Restart Your iPhone 13
The first thing you want to do when faced with any iOS system issue is to restart your iPhone.
The simple act of turning off the iPhone and then turning it back on again has been known to be very useful in this regard.
To restart your iPhone 13, press and hold the Side button and one of the volume buttons. Continue to hold both buttons until you see “slide to power off” appear on the screen. Swipe the power icon to the right to turn off the iPhone.
Wait at least a minute to allow the device to turn off completely, then press and hold the Side button again. Hold this button down for a few seconds and release it when the Apple Logo appears.
Turn Cellular Off and Back On
Turing cellular data on and off is another great way to fix a device that won’t activate because it forces your device to connect to the carrier’s wireless network.
This is very easy to do, just open the Settings App on your device and tap on “Cellular.”
Then tap on the switch next to Cellular Data to turn it off. Wait a few seconds and then tap on the switch again to turn Cellular Data back on.
Use a Wi-Fi Connection Instead
If you are unable to activate your iPhone by connecting it to a Cellular Data Network, you can use a Wi-Fi connection instead.
Wi-Fi is often more stable than cellular data and may even make the activation process a lot smoother.
To connect to Wi-Fi, open the Settings app on your device and then tap on “Wi-Fi.”
Tap on the Wi-Fi network you want to connect to under “Networks” and enter the Wi-Fi Password.
Tap “Join” in the top-right corner of the screen and then attempt to activate the device again.
Remove and Reinsert Your SIM Card
If you are having problems connecting to a Cellular Data network, removing and re-inserting your SIM card might help.
It is possible that your SIM card is not properly installed, and since you need it to connect to your carrier, this is the reason you are unable to activate your iPhone.
Use a SIM ejector tool to remove the SIM card from the device. Once it is open, check that the SIM card is properly installed.
If it is, remove it and then reinsert it back on the device to see if this will resolve the problem.
Restore iPhone 13 with iTunes/Finder
You might also be able to fix this problem and activate your device using iTunes. The process is relatively simple: just follow these steps:
Step 1: Open iTunes on your computer and make sure that you are running the latest version. Ensure that the computer is also connected to a stable network.
Step 2: Connect the iPhone to the computer using a USB or Lightning cable. Wait for iTunes to detect the connected device.
Step 3: iTunes will detect that the device is not activated and start the activation process automatically. This process may take several minutes.
Step 4: If you see “Restore from Backup” or “Set up as New” then the device has been successfully activated.
But if iTunes notifies you that there is something wrong with the SIM card, then you may need to contact your carrier to fix the problem.
Please note that if you see “activation could not be obtained from the device” or “activation information was invalid” then you need to restore the iPhone in recovery mode.
Apply TinyFix iOS System Repair Tool
Restoring your device in recovery mode can cause total data loss. So, if you don’t have a backup or you would rather not lose all the data on your device, it may be a good idea to use TinyFix to try and resolve the problem.
TinyFix is an iOS System Repair tool that can fix most iOS system problems without causing data loss. It is very easy to use, you don’t need any technical skills to repair your iPhone.
Just download and install TinyFix on your computer and follow these simple steps:
Step 1: Open the program on your computer and then connect the iPhone to the computer using USB cables.
Step 2: Once TinyFix detects the connected iPhone, you can click on “Enter Recovery Mode” to put your device in recovery mode without risking any of the data on it.
In a few seconds, your device will be in recovery mode and when you open iTunes, you should be able to activate it easily.
Still Have Activation Issues? Contact Your Network Carrier
If you have done all the above and your iPhone is still not activated, you may want to contact your network carrier.
You may be unable to activate the device because there is a problem with your account and only your carrier can help you resolve this.
You can often find their customer support information on their website or social media pages.
Being unable to activate your device can cause a lot of problems since you are unable to use the device in any way.
The solutions above will all prove very useful when faced with this issue. Let us know in the comments below which one worked for you.