iPhone Black Screen of Death? Try These Troubleshooting Steps

  1. Published on Sep 21, 2021
  2. Updated on Sep 21, 2021
  3. No Comments

Is your iPhone’s display all black as if it’s turned off, yet you can still receive notifications and calls? Then your iPhone may be experiencing a black screen of death.

But don’t worry, “death” does not necessarily mean that your phone is over for good.

We are sure that experts at your nearest Apple store can fix it, but to avoid having to make a trip, you may want to try out our methods first.

Let’s get started!

Why Is Your iPhone Stuck at Black Screen of Death?

The worst possible cause of a black screen of death is a hardware issue. When this happens, the only way to get it fixed is by troubleshooting the hardware components such as the display and logic board with a professional.

Having said that, there are also instances wherein black screen is the result of a system crash. In this case, the methods below may be able to solve the issue.

1. Force Restart Your iPhone

Software bugs and firmware glitches may sometimes cause the iPhone to be stuck in a black screen. Since you can’t access nor use your screen, you’ll have to physically restart your device with a force restart.

A force restart will physically disconnect your iPhone from its battery for a brief moment, shutting down everything running on your device.

We only recommend doing a force restart for when you can no longer access your screen. Force restarts virtually aren’t that different from normal restarts, so there’s no need to use it unnecessarily.

Here are the steps for this:

For iPhone 8 or later generations:

  1. First, you have to quickly press and release the volume up button.
  2. Immediately after the first step, you also need to press and release the volume down button quickly.
  3. Lastly, hold down the side button until the Apple logo appears.

Force Restart iPhone 12

If your device is iPhone 7 or 7 Plus:

  1. You need to press and hold down both Sleep/Wake and volume down buttons at the same time.
  2. Once you see the Apple logo on your screen, release both buttons.

Force Restart iPhone 7

It’s slightly different for iPhone 6s or earlier versions:

  1. Press and hold down both the Home and Sleep/Wake buttons simultaneously.
  2. Release them as soon as the Apple logo pops up.

Force Restart iPhone 6S

You may need to wait at least 20 seconds for the Apple logo to appear. When your iPhone finally reboots, your problem should be solved. If it hasn’t yet, proceed to try the other solutions listed here.

2. Charge Your Device And Do The Forced Restart

Your phone’s screen definitely stays black and nonfunctional at all if it’s battery is totally drained. There’s always the possibility that your phone has been running low on juice for the past few minutes.

Taking that into account, try to charge your phone for at least 30 minutes and turn it on like you normally do. If turning on the usual way does not work, perform a force restart by following the steps discussed in the previous method.

Charge Your iPhone

3. Repair the iOS with System Recovery Tool

If none of the previous methods work, you can try using a tool called TinyFix. This repair application features an intuitive interface that allows you to solve various iPhone problems with just a few clicks.

It can repair issues such as frozen screen, update failure, white screen issue, and the black screen of death. In order to repair your black screen of death with TinyFix, follow these steps:

  1. Download and install TinyFix to your computer.
  2. Once installed, launch the application and click the iOS System Repair > Standard Repair Mode option on the home screen.
  3. The next step you have to do is to connect your iPhone into your computer using a USB cable. Afterwards, click the Fix Now button on your screen.
  4. At this point, TinyFix will try to recognize your phone. If it cannot be detected, you’ll be asked to start your iPhone in recovery or DFU mode. Do this by simply following the on-screen instructions.
  5. When your iPhone is finally detected, click on the Download button to download the firmware compatible with your device. Wait for a few minutes until the process is completed.
  6. Finally, click Start to begin the repair. The process won’t take too long to be completed. When it’s done, your iPhone should reboot.

Standard Repair Mode

4. Perform a DFU Restore

A Device Firmware Upgrade (DFU) Restore is the deepest type of restore on an iOS device. Try out this method only if you are certain that your phone has not been physically damaged in the first place.

Doing a DFU Restore when hardware components are corrupted would only cause greater harm to your iPhone.

If you’re not confident enough to perform this, we recommend that you take the easy route by getting your phone fixed directly at Apple’s service center.

Otherwise, here are the steps to perform this:

  1. Connect your iPhone to your computer with a USB cable and launch iTunes.
  2. Then, press different hotkey combinations on your iPhone depending on its model:
  • For iPhone 8 or later models: Press and quickly release the volume up button. Then, press and release the volume down button. After that, hold down the side button until the screen turns completely black. Continue holding down the side button but now hold down the volume down button with it as well. After 5 seconds, release the side button but continue holding the volume down button until iTunes detects your iPhone.
  • For iPhone 7 series models: Press and hold down the side and volume down buttons together for 8 seconds. After that, release the side button. Continue holding down the volume down button until iTunes detects your iPhone.
  • For iPhone 6s, SE, or earlier models: Press and hold the Sleep/Wake and Home buttons together for 8 seconds. Then, release the Sleep/Wake button. Continue holding down the Home button until iTunes detects your iPhone.
  1. If you see the Apple logo on your iPhone screen along the process, you’ll have to repeat the steps from the beginning. If the screen remains black along the way, you’ve entered the DFU mode. On the right track, proceed with the restore process by performing the instructions on your iTunes application.

 restore iPhone in DFU mode

5. Repair the iPhone

It's time to consult an expert to fix your phone if you've exhausted all your options and still have not solved the problem. As we’ve mentioned earlier, it’s likely that the cause of black screen of death is hardware-related.

The cost and time it takes for it to be repaired depends on the magnitude of the issue. There is a possibility that the LCD connector was just probably disconnected due to some impact.

On the other side of the coin, your iPhone may have more serious problems ranging from LCD malfunction to logic board defects.

In any case, an apple-certified technician would know what to do.

Final Words

That's about it when it comes to fixing your iPhone’s black screen of death. We hope that we were able to give you some insights on what to do and even what not to do when doing your home remedies. Leave a comment below if you need any more help.

J. Robertson Macaulay D. Young

Mako is a technical freelance writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.
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