If you have noticed that your iPhone keeps freezing and restarting whenever you want to use it, you are one of the many users who report this problem.
In this article, we will talk about why your iPhone may be behaving this way and what you can do about it.
There are a lot of reasons why your iPhone may freeze and then restart. The following are the most common:
The following are the best solutions that you can try to fix an iPhone that keeps freezing and then restarting:
A hard restart or a hard reboot is one of the best ways to restore an iPhone that is frozen, stuck on a boot loop or a device that is exhibiting other similar problems. Here's how to force restart your iPhone:
iPhone 8, 8 Plus and newer devices including iPhone 13:
Quickly press and release the Volume Up button then quickly press and release the Volume Down button. Then press and hold the Side button until you see the Apple Logo on your screen.
iPhone 7 and 7 Plus:
Press and hold the Sleep/Wake (Power) and the Volume Down button at the same time until you see the Apple logo.
iPhone 6s and earlier devices:
Press and hold the Home and the Sleep/Wake buttons at the same time. Release the buttons when the Apple logo appears on the screen.
You will also need to try to connect your device to the computer and sync it with iTunes or Finder.
This is a good solution especially since it will also backup all the data on your device. Here's how to do it:
Step 1: Follow the steps above to hard reboot your iPhone depending on the model.
Step 2: Then using the device's lightning cable or USB cable, connect it to your computer and open iTunes (PC and earlier versions of macOS) or Finder (macOS Catalina and higher).
Step 3: Click on the device when it appears on iTunes (at the top corner of the window) or Finder (from the Sidebar).
Step 4: In the "Summary" section, click on the "Sync" button and keep your device connected to the computer until the backup process is complete.
This problem is often caused by software issues, so once you have a backup of all the data on your device, you can use TinyFix to try and resolve these issues and essentially wake up your device.
TinyFix is an iOS system repair tool that is designed to fix software problems with the device. It is very easy to use and you will not need to have any technical expertise to use it.
Its main features include the following:
Follow these steps to fix your device using TinyFix:
Step 1: Download TinyFix on your PC
Download and install TinyFix on your computer. Open it and then use the iPhone's lightning/USB cable to connect the device to the computer.
On the main screen, select "iOS System Repair" and then click "Standard Mode"
Step 2: Download the firmware
The program should detect the connected device and will prompt you to download the firmware needed to fix the device. Click "Download" to start downloading the firmware package.
Step 3: Repair the software issues on your device
Once the download is complete, click on the "Repair" button and TinyFix will immediately begin repairing the device. Your iPhone will restart when the repair process is complete.
Once the device has turned on, you can use the following troubleshooting steps to ensure that the issue doesn't occur again:
An iOS update will come with bug fixes that can easily solve the problem and make sure it doesn't happen again.
To check if an iOS update is available, tap on the Settings app on the Home Screen, select "General" and then tap "Software Update."
If an updated version of iOS is available, follow the onscreen instructions to update the device.
You can check the iPhone's error logs to see if there is an obvious problem that you are not immediately aware of.
To do that, open the Settings app and tap "Privacy." Tap on the "Analytics & Improvements" option and then tap "Analytics Data,"
You should see a long list of reports on this page. They are not very easy to go through, but if an app is causing the problem, these logs can help you determine which app is causing the issue and you can uninstall the problematic app.
If the error logs fail to point out a faulty app, but you still think that apps may be to blame, the best thing to do is to make sure that all apps are up to date.
To update the apps, open the "App Store" and tap on your Account Profile icon at the top-right.
Tap on the "Updates" section and you will see all the apps on the device that need to be updated. Tap "Update All" to update all apps at the same time.
When there is a conflict in all the settings that your iPhone has to manage, your device can have a lot of problems including freezing and restarting.
One way to resolve these conflicts in the settings to reset all the settings on your device. To do that, open the Settings App and tap on "General."
Select "Transfer or Reset iPhone" and then tap "Reset" to choose "Reset All Settings." Confirm that you want to reset the settings and enter your passcode when prompted.
If all the steps above don't fix the device, then the underlying problem may be hardware-related rather than software related.
Hardware problems are very difficult to fix on your own, so if you are still unable to resolve the problem, we recommend contacting Apple's customer support for help.