iPhone Keeps Sending Calls to Voicemail? Here's What to Do

by J. Robertson Macaulay D. Young Basic iPhone Tips Ideal for Newbies Published On Aug 12, 2022 Updated On Sep 7, 2022

Is your iPhone sending all calls to voicemail every time you get an incoming call? This can be very frustrating as you may end up missing a lot of important phone calls.

In this article, we will talk about what you can do when your iPhone keeps sending calls to voicemail.

No Service on iPhone?

One of the main reasons why your calls keep going to voicemail is that you don't have service.

Perhaps you are out of range of cell towers or you may have accidentally enabled Airplane mode which can prevent your device from connecting to all networks.

You can check if Airplane Mode is enabled in the Control Center. Open the Control Center and check if the Airplane Mode logo is white.

If it is, tap on it to disable the feature and you should be able to get incoming calls.

Control Center

Disable Do Not Disturb Mode

All incoming calls will also go straight to voicemail if Do Not Disturb is enabled and you will not be notified of the call.

If all your calls go to voicemail, you need to make sure that Do Not Disturb Mode is not to blame. There are two ways to do this:

Via Control Center:

  • Step 1: Start by opening the Control Center on your iPhone. If you have an older model, swipe up from the bottom of the iPhone's screen. For iPhone X and newer models, swipe from the right corner of the screen.
  • Step 2: Look for the Do Not Disturb icon which looks like a crescent moon. It will be white if Do Not Disturb is enabled.
  • Step 3: Tap on it to disable this feature.

Via Settings:

  • Step 1: Open the Settings app.
  • Step 2: Scroll down to tap on "Focus" > "Do Not Disturb."
  • Step 3: Tap on the switch next to it to disable the feature.

Disable Do Not Disturb Mode

Check the Do Not Disturb While Driving Feature

On the Do Not Disturb Settings page, you should also be able to see if the feature has been scheduled to automatically turn on at different times.

For example, Do Not Disturb can be set to turn on automatically when you're driving.

You can configure the setting on this page to disable this feature, but to do that, you will need to first add the feature to the Control Center:

  • Step 1: Go to Settings and tap on "Control Center."
  • Step 2: Tap "Customize Controls."
  • Step 3: Then simply tap on the plus sign next to "Do Not Disturb While Driving" and you should have access to this feature in the control center.

Now if you open the Control Center, you should see an icon that looks like a car.

Tap on it to disable "Do Not Disturb while Driving" and all calls you get while driving will no longer go directly to voicemail.

Update the Carrier Settings

If all your calls are still going to voicemail, then the problem may be with your carrier settings being outdated.

You can use these steps to check if an update is available and how to install it:

Step 1: Open the Settings app and select "General."

Step 2: Tap "About" and if an update is available, you should see a notification prompting you to update the carrier settings. Tap "Update" to start installing the updates.

Update the Carrier Settings

Restart Your iPhone

If none of the settings on the device are causing the calls to go straight to voicemail, a problem with the iOS system could be to blame.

One way that you can resolve these small system issues is to restart the iPhone.

The method to restart your iPhone will depend on the model. Here's a complete guide to restarting any iPhone model.

 power off iPhone

Update Your iPhone

An iOS update can also come with bug fixes that may be able to resolve the system issues that may cause the problem.

This solution is especially applicable if the problem began soon after a major iOS update as Apple may be aware of the bug and may release a point update designed to fix it.

To check for an iOS update, go to Settings > General > Software Update and then tap "Download and Install" to get any available updates.

Update Your iPhone

Contact Your Carrier

If you are still unable to resolve the issue, you may need to contact your carrier for additional assistance.

Your carrier may be able to tell you if your iPhone is outside of network coverage or if there are any dropped calls and recommend troubleshooting solutions or implement any fixes that they can from their end.

Usually, you will find that your own device's settings are to blame when your calls keep going to voicemail. The solutions above should therefore be able to help.

J. Robertson Macaulay D. Young

Mako is a technical freelance writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.
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