iPhone Recovery Mode Not Working? 4 Troubleshooting Tips

  1. Published on Aug 3, 2022
  2. Updated on Aug 3, 2022
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Recovery mode is a very powerful solution to fix problems with your Apple device. In Recovery Mode, you can reinstall the software on your device and resolve a wide range of issues.

However, your device can be forced into Recovery Mode because of a failed software update. On other occasions, you can use it as a method to troubleshoot a problem with your device.

Use the steps provided in this guide to fix iPhone Recovery Mode not working issue and get your device back to normal again. 

How to Solve iPhone Recovery Mode Not Working Issues

While Recovery mode won’t erase the data on your iPhone, you’ll need to wipe the device to solve the issue.

If the content and information on your device are important, make sure to create a backup before you try any of the steps we’ve outlined in this article.

Update iTunes and your Mac, Then Try Again

If the Recovery Mode is not working, the first thing an iPhone user should do is to update the iTunes app.

For Apple users, iTunes is one of the most important apps to get important fixes done.

Apple designed iTunes as a one-stop solution to fix all iOS issues, so updating the app should fix most of these issues.

If you want to update your iTunes to the latest version, here are the steps you should consider:

Updating on Mac:

  1. On your Mac, open the App Store application
  2. Go to the ‘Updates’ section and check if MacOS is looking for any iTunes updates
  3. If an update is available, click on the update button to get started

Updating on Windows:

  1. Open your PC and download iTunes from Apple’s official website
  2. Launch the iTunes app and go to Help > Check for updates
  3. If an update is available, install it now
  4. If you downloaded the iTunes app from Microsoft Store, then it should already be on the latest version

Most issues related to iTunes are solved when the app is updated, so you should be able to try again to put your device in Recovery Mode.

Update iTunes

Try TinyFix to Solve System Issues on iPhone Instead

If the Recovery Mode still won't work for you even after you update your iTunes or Finder, you can fix it with the help of a system repair tool called TinyFix.

TinyFix can help you fix common system issues on your iPhone such as device not turning on, black screen, stuck on Apple logo, and more.

TinyFix is still a superior option compared to the factory reset, because you get to keep your data safe. Here are the steps to download and use TinyFix:

Step 1. Download TinyFix and install it on your computer.

Step 2. Go to the home screen of TinyFix and choose ‘Enter Recovery Mode’to put your device in Recovery Mode in one click. Or you can choose‘iOS System Repair’.

 main screen of TinyFix

Step 3. Then click on ‘Standard Repair Mode’. And connect your phone to the computer with the help of a lightning cable (you may have to enter the phone’s password for authorization).

Standard Repair Mode

Step 4. Now you need to download the firmware for the process to continue, so click on ‘Download’.

get the appropriate firmware

Step 5. After you download the firmware, click on ‘Fix Now’ and fix your device.

repairing the device

Put your Device In DFU Mode

It is a rare case that a problem does not fix after putting your Apple device in Recovery Mode.

So if you are undergoing such an issue, there is a deeper restoration option that can help you out.

DFU or Device Firmware Update is the step that reinstalls the firmware of your device and the software.

If the problem continues after putting your device in Recovery Mode, you should try the DFU Mode restore.

Steps to Enter DFU Mode on an iPhone

For iPhone or iPad with Face ID:

  1. Turn off your device and connect it to your Mac or computer
  2. Run iTunes or Finder
  3. Now press and hold the Side button for 3 seconds
  4. While holding the Side button, press and hold the Volume Down button and hold both buttons for ten seconds at the minimum.
  5. Release the Side button but keep holding the Volume Down button 5 additional seconds
  6. Release the Volume Down button. If the screen is on but blank, your device is now in DFU mode
  7. Now close DFU mode by quickly pressing the Volume Up and Volume Down buttons, then press and keep holding the Side button until your device turns back on

 restore iPhone in DFU mode

iPad, iPod, or older iPhone models:

A crucial element of the DFU mode restore is time. You must hold and release the buttons at the exact time as written in this guide, otherwise, your device will go into Recovery Mode.

  1. Turn off your device and open iTunes or Finder on your computer
  2. Connect your device to the computer
  3. Hold the power button for 3 second
  4. Keep the Power button pressed and hold the Volume Down button for 10 seconds (for iPhone 7 model)
  5. Release the Power Button and press and hold the Home button (iPhone 7 models), then press Volume Down for 5 seconds
  6. If the screen remains blank and a prompt appears saying identified iPhone in Recovery mode. This iPhone needs to be restored before it will work with Finder/iTunes
  7. Follow the steps on the screen to restore your iPhone or any other device
  8. The interaction between your Apple device and iTunes/Finder is easy now. You can install new firmware, downgrades, or jailbreaks now.

Please remember that if your device shows any message or prompt, it is not in DFU mode.  

Visit Apple Store for Hardware Issues

If the phone hasn’t exited Recovery Mode after you restored and firmware and software, the problem can be rooted in a hardware issue.

You need to speak to Apple’s support line and schedule a physical repair. Even if the device worked before a software update, updating the iOS might have signaled the phone about the damaged hardware, leading to the recovery mode issue.

You can speak to Apple support and schedule a physical repair. Make sure that you inform them about the solutions you tried before speaking to them.  

Wrap Up

While the recovery mode is a blessing for Apple users, it can sometimes cause trouble when it appears unannounced.

The tips in this guide should help you put your phone in working order when Recovery Mode doesn't work for you.

However, if the tools and tips do not work, you will need to take your device to an Apple technician.

Aaron Roussey

Aaron is tech-savvy and enjoys writing technical articles about phones, computers, games, and the internet!
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