Your iPhone’s touchscreen is arguably the most important aspect of the device. Without a functioning screen, the iPhone would virtually be useless to you.
This is often the problem that most uses will find themselves in when their device’s screen fails to respond to touch.
If your iPhone’s screen is not responding, you may want to fix it immediately.
Now while this problem can be caused by a number of different things including hardware damage, there are some things that you can do to try and get the device’s screen working normally again.
The following are the most effective solutions that can fix an iPhone whose screen is not responding to touch:
Before You Start
Clean and Dry the iPhone Screen
Because your iPhone uses a capacitive touchscreen that senses your fingertips using electrical conduction, certain impurities on the screen can interfere with this connection, making it harder for the screen to respond to your touch.
Even more than dirt and dust, liquid or moisture that may be on the screen can also cause it to be less responsive.
Therefore, the first thing we recommend that you do is dry the screen as thoroughly as you can before tying to use it again.
It is also worth noting that if you are trying to use the touchscreen with fingers covered in gloves or mittens, you may experience problems getting the screen to respond.
But there are specialized gloves that are designed to work with the iPhone touchscreen, particularly useful outdoors in cold weather.
Disconnect Any Accessories
Although it is rare, sometimes accessories that are connected to the iPhone’s Lightning port can interfere with the function of the touchscreen.
It may therefore be worth removing any such accessories including a charger or power bank to see if the screen responds better.
If unplugging the accessories resolves the issue, then it is likely that you are using accessories that are incompatible with the iPhone.
Remove the Phone Case or Screen Protector
Under normal circumstances, your iPhone’s screen will work flawlessly, but even the most minor of changes can affect the functionality of the screen.
For instance, your screen may suddenly become unresponsive after applying a new screen protector.
his can happen if the screen protector you choose to use is too thick, interfering with the connection between your fingers and the screen.
You may also want to go a step further and remove anything else that may be around the screen including any phone cases.
If you don’t want to use the iPhone without the protection that these accessories offer, you can try using a thinner screen protector or a different case.
Fix Potential Software Glitches with the Following Steps
If the solutions above don’t resolve the problem with the screen responsiveness, then the issue is most likely caused by a software glitch.
In this case, the following solutions can help:
Restart or Force Restart Your iPhone
The first line of defense when faced with any software glitch is to restart the device.
Restarting your iPhone is easy: just press and hold the Side and either Volume buttons on the iPhone X and later models, the Side/Top button on iPhone SE, iPhone 8 and earlier models.
If the screen is a little responsive, drag the “Slide to Power Off” slider to turn off the device. Then, simply hold the Power button on the device to turn it on again.
If a restart doesn’t work or if you the screen is not responsive enough to restart the device, you can always try a force restart.
- For iPhone 8 and later models, press and release the Volume Up button, press and release the volume down button and then press and hold the Side/Power button until the Apple Logo appears.
- For iPhone 7 and 7 plus: Press and hold the Side and the Volume Down button until the Apple Logo appears.
- For iPhone 6s and earlier: press and hold the Home and Power buttons at the same time until the Apple Logo appears.
Fix the Issue Effectively with TinyFix
TinyFix is an iOS system repair tool that can be very useful in resolving the most common iOS problems including an unresponsive screen.
This is because it can resolve some of the most serious software issues that may affect the screen and cause the problem.
The following are some of the advantages of choosing to use TinyFix:
- It is much easier to use as compared to iTunes
- It supports all iPhone models and all versions of iOS
- It will repair your iPhone without causing data loss
- It will work to repair a device even if the device is not operational
- It is the ideal solution for the most common iOS issues including a frozen iPhone, a device stuck on the blank screen and many more
Here’s how to use TinyFix to repair your iPhone:
Step 1. Download and install TinyFix onto your computer.
Step 2: Connect the iPhone to the computer and open TinyFix. Choose “iOS System Repair” then “Standard Repair Mode”.
Step 3: Download the suitable firmware package for the device. Simply click “Download” to start the download.
Step 4: Once the download is complete, click “Fix Now” to begin repairing the device.
It is very important that you keep the device connected to the computer until the process is complete.
Restore iPhone via iTunes/Finder
Factory resetting your iPhone is another good way to remove any software glitches that can cause the screen to become unresponsive.
This is because a factory reset will remove all data and settings from the device, including corrupt data and conflicting settings that cause software issues.
But before factory resetting your iPhone, you may want to backup the data on your device as you may lose all data on the device.
But sometimes it is not possible to backup data if the iPhone’s screen is unresponsive since you may need to tap “Trust” on your iPhone when connected to the computer.
If you would like to factory reset the device anyway even without a backup, follow these steps:
Step 1: Connect the iPhone to the computer and open iTunes (if you are running macOS Mojave and lower or on PC) or Finder (if running macOS Catalina or higher)
Step 2: Put your iPhone into Reocvery Mode.
- For iPhone 8 or later, press and release the volume up button, press and release the volume down button and then press and hold the Side/power button until the recovery mode screen appears.
- For iPhone 7 or 7 plus, press and hold the Power and Volume Down button at the same time until the recovery mode screen appears.
- For iPhone 6 and earlier, press and hold the Power and the Home button until you see the recovery mode screen.
Step 3: You should see a message in iTunes giving you the option to “Restore” or “Update” the device. Since we want to factory reset the device, choose “Restore” and then follow the instructions to restore your device.
Update iPhone in Reocovery Mode
You can also resolve software issues by updating the iPhone to the latest version of iOS.
But since the screen is completely unresponsive, you may not be able to update the device OTA (via settings) or normally in iTunes.
You will need to put the device in recovery mode to allow iTunes or Finder to detect the device.
You can therefore follow the steps above, but in Step 3, choose “Update” instead or “Restore” and the iOS firmware on the device will be updated.
Contact Apple to Check the Hardware
If you don’t want to factory reset your iPhone and lose all the data or if you suspect that the problem is caused by a damaged hardware component, it may be a better idea to contact Apple Support for further assistance.
Apple technicians are far more skilled at repairing hardware problems, just be sure to make an appointment to avoid waiting long hours at the Apple Store.
Although they are not very common, touchscreen issues can make your device relatively useless to you.
If you are certain that you didn’t drop the device and there is no hardware damage, your problem may be easier to resolve than you may think.
In fact, all the solutions above can help fix an unresponsive screen that may be caused by software-issues and in so doing even restore the iPhone to optimal functionality.