Your phone got stuck on the ‘Allow This Device’ prompt and now you are confused. This situation may arise when you are out on the road or at home while using your device.
Since it is a scary situation for any user, iPhone owners must know some common fixes when such a situation arises.
In this article, we mention the steps you can take to fix this problem for good.
Force Restart Your iPhone
Your first resort will be to force-restart the iPhone. In most cases, force restarting your iPhone will not affect any downloaded apps or data.
Based on your iPhone model, you can force-restart in the following way:
iPhone 12, XR, XS 11, X, 8, SE
Press and let go of the Volume Up button, then the Volume Down button, and then press and hold the Side button until the phone’s screen goes black and turns back on. As soon as you see the Apple logo, release the button.
Users of the iPhone 7 should press and hold the Volume Down and Sleep/Wake buttons together. The phone will shut down and turn on, at which point you should release the buttons.
iPhone 6S and 6E
Press and hold the Sleep/Wake button and the Home button together. Release these buttons when the Apple logo appears.
If your phone won’t turn on or work properly after the force-restart, it is time to move on to the next step.
Charge Your iPhone
Charging your phone’s battery can revive it and solve the frozen screen issue. Plug your phone into the power outlet or to a computer through a USB port, but avoid charging it wirelessly. Charge your phone for at least an hour before you try the steps again.
Free Up the Storage Space on iPhone
If your phone is still stuck on the Allow This Device prompt, maybe freeing up some storage space can get things moving again.
To do this, go to Settings > General > iPhone Storage. You should see a list of applications and the amount of space they use on your phone.
Follow the instructions given on this screen to free up some storage space, or tap on each app and delete some data one by one.
Update Your iOS
Your iPhone’s screen might be giving you trouble due to an outdated OS.
To check if your phone is running the latest software version, go to the General section in Settings and see if the phone requires a new OS update.
To update an iPhone through your computer, open iTunes on your computer and connect your phone to the computer. There will be a phone icon on the top-left corner of the screen.
Click on Summary and then click on Check for Update. If the phone needs an update, click on Update.
For a Mac running OS Catalina 10.15 or beyond, you need to use Finder.
- Open Finder on the Mac, and connect the phone to your computer.
- Click on your device under the Location section on the left.
- Click on General > Check for Update. Now proceed with downloading the update if it is available.
- You might be asked for your iPhone passcode at this point. The update will now begin automatically.
Use TinyFix to Fix iPhone Frozen Issue
We highly recommend Foneazy’s TinyFix to repair an iPhone stuck on the Allow This Device screen.
This tool repairs common iPhone issues within a span of a few minutes without affecting the data of your phone.
Foneazy’s TinyFix also solves other common issues like iPhones stuck on the Apple logo or Home screen. No matter what the issue is with your iPhone, give this tool a go by connecting your phone to the computer.
Step 1. Download and install the program on your computer and launch it
Step 2. Select ‘iOS System Repair’ and choose ‘Standard Mode’ to initiate the repair process
Step 3. On the next screen, click on ‘download’ to start downloading the firmware package which will fix your phone.
Step 4. Once the package download is done, click on the ‘Fix Now’ prompt. Keep the phone connected to the computer through the entire process. The program will update you once the repair is complete.
Put Your Device in Recovery Mode
If the iPhone is still not working or gets stuck after turning on, the next solution is to update or reinstall the latest version of the iOS.
This is a good solution if your iPhone is turning on but not doing anything past the Apple logo. Here is how you can reinstall the iOS on your iPhone:
Step 1. Connect your phone to a Mac or computer with the help of a lightning cable
Step 2. Put your phone into recovery mode.
- For iPhone 8 and beyond you should press and release the volume up, volume down buttons and press and hold the side button. As you keep holding the side button, a screen will appear with an iTunes logo and lightning connector. This indicates that the phone is now in recovery mode.
- For iPhone 7 or 7 Plus, the steps include pressing and holding the Volume Down and Sleep/Wake buttons. Keep holding until you see the recovery mode screen flashing on.
- For iPhone 6S or prior models, pressing and holding the Sleep/Wake and Home buttons together should be the steps. Keep holding them until you see the screen with the recovery mode sign.
Step 3. If you choose to restore the phone, you will lose all your data and everything on the phone will be erased. However, you will have an option to restore the data from iCloud. For this reason, it is crucial to keep your data backup safely on iCloud.
Glitches and frozen screens are a very common issue in iPhones, especially when the Beta version of a software update is handed out.
The steps mentioned above can safely get your phone out of the stuck on Allow This Device issue, and work for various iPhone-related issues.
If you want to avoid going through each step and want a one-stop solution, then Foneazy’s TinyFix should be the tool of your choice.