iPhone Stuck on Black Screen with Spinning Wheel? Here’re Must-Try Fixes

  1. Published on Sep 7, 2021
  2. Updated on Sep 17, 2021
  3. No Comments

While rebooting your iPhone, you might get stuck on a black screen with a spinning wheel. This is usually caused by corrupted firmware or an incompatible version update. Don’t panic, it’s not the end of your phone’s life yet.

We are here to show you how to fix this problem. Down below are multiple fixes that can help you get rid of the glitch. We’re also going to show you preventive measures to hopefully avoid encountering this issue again.

So what are you waiting for? Let’s begin!

1. Force Restart Your iPhone

When your iPhone encounters a problem such as freezing, crashes, or otherwise, you can perform a hard reset. This forces your iPhone to turn off and then quickly on again, regardless of the state of your system. Most of the time, it fixes the issue.

However, you should only use a force restart if you have no other options. Here’s the difference between a normal restart and a force restart.

You can perform a hard reset by pressing a sequence of buttons on your iPhone. Note that the procedure may differ between iPhone models.

Here’s how:

  • iPhone 6s and older: Press and hold the Home button and the Sleep/Wake button at the same time. Release when the Apple logo appears on the screen.
  • iPhone 7 and iPhone 7 Plus: Press and hold the volume down button and the side button at the same time. Release when the Apple logo appears on the screen.
  • iPhone 8 Series, iPhone X, and newer: Press and hold the volume up button, then press and hold the volume down button, and finally press and hold the side button. Release when the Apple logo appears on the screen.

iphone models

2. Repair a Crashed System using TinyFix

TinyFix is an iOS repair tool that can fix a ton of iPhone issues. It’s compatible with all the latest iPhones, and supports older phones dating all the way back to the iPhone 7 and older.

here’s how you can do that:

1. Start by downloading TinyFix on your Mac or Windows computer.

2. Connect the device with the spinning wheel problem to your Mac or computer, then launch the TinyFix. That should open up the welcome screen. When you’re there, look for and navigate to iOS System Repair.

 main screen of TinyFix

3. After that, you can choose between the Standard and Advanced mode for system repair. Standard Repair Mode fixes most major iOS-related issues, which should be enough for this problem.

Deep Repair Mode can fix more issues but at the cost of erasing all your iPhone’s data. We suggest going with the Standard Mode for now.

two repair modes

4. In the next window, TinyFix will start to look for the iPhone device that you connected to your computer. Verify the system version and device model before clicking on Download. TinyFix will download the specific tool that’s specific to your iPhone model before starting.

get the appropriate firmware

5. When the download is complete, a prompt will appear telling you that the firmware is ready and if you’re ready to “Fix Now”.

firmware is downloaded

6. TinyFix will update your iPhone and restart it normally when it’s done. This will take several minutes, but that should fix your iPhone being stuck on a spinning wheel problem.

repairing the device

TinyFix is a great tool for fixing iOS problems that seem much larger than it is. It can even fix blue screens and much more severe problems, aside from the spinning wheel.

3. Restore iPhone Recovery Mode

You can repair your iPhone’s firmware using Recovery Mode. This also involves connecting your iPhone to a separate device, from which you can enter a user interface.

Entering Recovery Mode differs slightly depending on the model, so take note of that. Additionally, it is recommended that you backup your iPhone’s data if possible. This is because you may also need to do a factory reset should a firmware reinstallation not work.

Here’s how to enter Recovery Mode:

  1. Start by connecting your iPhone to your Mac or computer.
  2. Then, open Finderor iTunes on your Mac or computer.
  3. Next, press a sequence of buttons based on your iPhone model:

iPhone 8 Series, iPhone X, or newer: Press and release the volume upbutton, then the volume down button. Afterwards, press and hold the side button.

iPhone 8 or later in recovery mode

iPhone 7 Series: Press and hold the volume down button and Sleep/Wake button until your screen turns black and the Apple logo shows up.

iPhone 7 in recovery mode

iPhone 6s Series and older: Press and hold the Home button and the Sleep/Wake button at the same time.

iPhone 6s in recovery mode

  1. Once your iPhone has entered Recovery Mode, a prompt will tell you to either update or restore your iPhone. Let’s first try to update your device by clicking Update.

 update your device

  1. Your computer will then attempt to find the latest version for your iOS and install it.

find the latest version for your iOS

  1. Once your device exits Recovery Mode and reboots, perform step 3 and 4 again.
  2. However, if this does not resolve your issue, you may need to perform a factory reset. Repeat step 3 to re-enter Recovery Mode.
  3. Next, select Restore, then Restore and Update.

Restore and Update

Note that performing a factory reset deletes all your local data, including photos and videos. You can also perform Device Firmware Update, which is similar to what you just performed. If this does not work, please continue reading.

4. Restore iPhone in DFU Mode

A Device Firmware Update (DFU) deletes and reinstalls both the software and firmware of your iPhone, essentially making your phone seem brand new. However, only do this when all the above options, notably Recovery Mode, do not work.

Just like Recovery Mode, you will need to connect your iPhone device to a Mac or PC. From there, you can use Finder or iTunes to perform a DFU. Note that it is also highly recommended to back up your data as this will completely wipe out your iPhone.

Here’s how:

  1. Connect your iPhone to your computer.
  2. Open iTunesor Finder on your computer.
  3. The button sequence differs depending on the model:

iPhone 8 Series and newer:

  • Press and release the volume upand volume down button, then press and hold the side button until the screen turns black.
  • Quickly hold down the volume downbutton while still holding down the side button. Wait for five
  • Release the side/topbutton, then release the volume down button once your device shows up in Finder or iTunes.

iPhone 7 Series:

  • Press and hold the side andvolume down button.
  • Wait for a few seconds. The Apple logo should appear then disappear again.
  • Release the Sleep/Wake button while still pressing the volume downbutton.
  • Lastly, release the volume downbutton once your device shows up in Finder or iTunes.

iPhone 6 Series and older:

  • Press and hold the Sleep/Wakebutton and the Home button.
  • Wait for a few seconds.
  • Release the Sleep/Wakebutton while still holding down the Home button.
  • Release the Homebutton once your device shows up in Finder or iTunes.
  1. Once in DFU Mode, click the Restore iPhone button. Your computer will then download and reinstall the software and firmware of your iPhone.

Restore iPhone in DFU Mode

This should completely reset your iPhone device. Note that you should not disconnect your iPhone while the procedure is not yet finished, as this will corrupt your device.

Are You Still Getting the Black Screen With a Spinning Wheel?

If none of those worked, then it’s time to contact Apple’s customer service to help you with your issue. At this point, there may be a deeper underlying problem with your device that will need the intervention of a tech professional. You can contact them through their website, and they offer phone and live chat support for you.

contact Apple’s customer service

Tips to Avoid the Black Screen With Spinning Wheel Issue

There are multiple ways to prevent errors and corruptions from happening to your device. Here are several measures to keep the issue from happening again:

  • Update iOS – Keep your iOS version updated to receive security patches and bug fixes. You can do this by heading to your Settings Look for any updates to download and install into your device.
  • Update Apps – Updating apps is just as important as updating iOS. You can head to the App Store and select Updates.
  • Set Settings to Default – Any incompatible configurations on your settings can cause errors and glitches. Thus, you can set it to default by heading to your Settings app, clicking General, then Reset.

Conclusion

That’s it for today’s guide on how you fix an iPhone getting stuck on a black screen window with the spinning wheel. We hope you’ve fixed your issue. If you have any complaints or inquiries, don’t hesitate to leave a comment!

J. Robertson Macaulay D. Young

Mako is a technical freelance writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.
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