iPhone Stuck on Factory Reset? How to Fix It

  1. Published on Aug 30, 2021
  2. Updated on Sep 8, 2021
  3. No Comments

Even though factory resetting your iPhone can cause total data loss, it is sometimes a necessary action to take when your device is not working properly.

A factory reset works because along with all your data, you also erase any conflicting settings that may be causing the problem.

But all too often, your iPhone can get stuck after a factory reset, making it difficult to determine if the original issue has been resolved.

This article deals with this issue, offering you viable and effective solutions to implement. But before we get to the solutions, let’s see just how long a regular factory reset should take;

How Long Does It Take for Your iPhone to Finish Factory Resetting?

Usually, a factory reset doesn’t take too long. Once you enter the reset command in the device’s settings, it should take just a few minutes for all the data to be deleted and for the iPhone to reboot.

Older models may take considerably longer, but even then, there is no reason for the process to be lengthy.

If the device is still resetting an hour after you initiate it in the device’s settings, then it is likely that there is an error in the reset.

Sometimes, the device will even complete the reset process only for it to get stuck during the reboot. Either way, the following solutions should be able to help you fix the problem;

Must-Try Steps to Fix "iPhone Stuck on Factory Reset"

Force Restart your iPhone

A force restart is the best way to reboot a device that is unresponsive. It is also a good way to clear out any corrupt cache or memory from the device.

Here’s how to force restart your iPhone depending on the model;

iPhone 8 and later models: Press and release the Volume Down button, press and release the Volume Up buttons and then press and hold the Power/Side button until the Apple Logo appears on the screen.

iPhone 7 and 7 Plus: Press and hold the Volume Down button and the Power button at the same time. Release the buttons when the Apple Logo appears.

iPhone 6s and earlier; Press and hold both the Power and Home button at the same time for a few seconds. Release both buttons when you see the Apple Logo.

force restart iPhone

Use the iOS System Repair Tool TinyFix

If a force restart doesn’t fix the problem, you can try to repair the iOS system. The best way to do that is to use TinyFix.

This is an iOS system recovery tool that can fix many iOS stuck issues without causing data loss. Here’s a guide to help you use the program more effectively;

Step 1: Install and launch TinyFix on your computer. Connect the device to the computer and then click “iOS System Repair”.

 main screen of TinyFix

To fix the device without data loss, then select the “Standard Repair” option. If you don’t want to keep any of the data on the device, then select the “Deep Repair” option and the program will fix the device and erase all data in the process.

Standard Repair Mode

Step 2: In the next window, click “Download” to begin downloading the firmware package needed to repair the device.

get the appropriate firmware

Step 3: Once the firmware download is complete, click “Fix Now ” and the program will begin repairing the device, based on the repair mode that you have selected.

repairing the device

The whole process will take less than 10 minutes. Keep the device connected to the computer until the process is complete and the device reboots.

Restore the iPhone in Recovery Mode

You can also put the device in recovery mode and then restore it in iTunes. To use this method, ensure that your computer is running the latest version of iTunes and then follow these steps;

  • Step 1: Turn off the iPhone and connect it to the computer using its original USB/lightning cable.
  • Step 2: Now press and release the Volume Up Button.
  • Step 3: Press and release the Volume Down Button.
  • Step 4: Then, press and hold the Power/Side button until you see the “Recovery Mode ” screen, indicating that the device is successfully in recovery mode.
  • Step 5: A message will pop up in iTunes. When it appears, select “Update” if you would like to restore the device without erasing any data. You can choose “Restore” if you want to restore the device to factory settings.

finder recovery mode notification

Restore Your iPhone in DFU Mode

If recovery mode doesn’t work, then you can try DFU mode. DFU (Device Firmware Update) Mode, allows the device to easily communicate with iTunes even if the software is corrupted.

But while it can be an effective solution, it is not recommended as when done incorrectly can cause more harm than good.

If you choose to use DFU mode, connect the device to the computer and then use these steps to put your iPhone in DFU Mode;

iPhone 6s and Earlier Models;

  • Step 1: With the device connected to the computer hold down both the Home and the Sleep/Wake button for about 8 seconds
  • Step 2: After 8 seconds, let go of the Sleep/Wake button until the screen goes black. If you see the Apple logo or the “Connect to iTunes” screen, you’ve held the buttons for too long and you need to start again.

iPhone 7 and 7 Plus;

  • Step 1: Hold down both the Side/Power button and the Volume Down button at the same time for about 8 seconds.
  • Step 2: Release the Side button, but continue to hold the Volume Down button until the screen goes black.

iPhone 8, 8 Plus and Earlier Models;

  • Step 1: With the device connected to the computer press and release the Volume Up button, press and release the Volume Down button and then press and hold the Side button until the device powers off.
  • Step 2: Then press and hold the Side button and the Volume Down buttons at the same time for 5 seconds.
  • Step 3: Release the Side button, but keep holding the Volume Down button until the screen goes black.

Once the device is successfully in DFU mode, follow the instructions in iTunes to restore the device.

 restore iPhone in DFU mode

Repair the iPhone with Apple

Apple can help repair your device at the Genius Bar in Apple Stores or through the mail-in repair service. Apple repairs are often very effective, although they can be quite expensive if the device is out-of-warranty.

To use the mail-in-service to repair the device, go to https://getsupport.apple.com/ and follow the instructions to send in your device. You can also call 1-800-MY-APPLE (1-800-692-7753) to initiate the repair process.

To get the device repaired at the Genius Bar, make an appointment to avoid waiting long hours. On the day, check in at the Genius Bar and they will check the device for free.

If the device is under warranty, the repairs can be done right away. If the device is not under warranty, the technician will give you a quote for the repair costs.

visit Apple Genius Bar

Final Words

Your iPhone can get stuck during a factory reset for any number of reasons, many of them software-related. It is our hope that you have been able to use one of the solutions in this guide to fix your device.

Aaron Roussey

Aaron is tech-savvy and enjoys writing technical articles about phones, computers, games, and the internet!
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