If you are unable to restart your iPhone because it is stuck on the Power Off screen, here is the right place.
Although this issue is rare, it can actually happen and here, we will share with you why it may be happening to you and how you can fix it.
Reasons Why Your iPhone Stuck on Power Off Screen
The following are some of the reasons why your iPhone won’t turn off.
- It could be frozen due to software issues.
- The Sleep/Wake button could be broken.
- The screen or other hardware of your iPhone could be broken and not function as usual.
The following are the various solutions that you can try when your iPhone is stuck on the power off screen.
Hard Restart Your iPhone (Must Try)
You can try to hard reset the iPhone to see if this fixes the device. To hard reset the device, press and hold the Sleep/Wake button and the Home Button until the Apple Logo appears on the screen, which should take about 20 seconds.
To hard reset on the iPhone 7 or 7 Plus, press and hold the Power button and the Volume Down button at the same time until the Apple Logo appears.
If the device is an iPhone 8 or newer, press and release the Volume Up button, press and release the Volume Down button, and then press the Side button until the Apple Logo appears on the screen.
A hard reset can be a good solution if the problem is caused by malfunctions with the software. It is not an ideal way to turn off the device every time, so if the normal shutdown process works, use that instead.
Get this Issue Fixed without Data Loss with TinyFix (Worth Trying)
Since this issue is most often caused by a software issue, your best bet to avoid data loss when fixing it is to use an iOS system repair tool like TinyFix.
Unlike other ways to restore the device like iTunes, TinyFix will fix the device without affecting any of the data of the device.
It also has a very simple user interface, allowing you to repair the device even if you don’t consider yourself tech-savvy.
To use TinyFix to fix this issue, follow these simple steps.
Step 1: Launch TinyFix and in the main window click on “iOS System Repair”> "Standard Repair Mode". Connect the iPhone to the computer and wait for the program to detect it.
Step 2: Follow the on-screen instructions TinyFix provides to put the device in DFU/recovery mode to allow for easier access.
Step 3: When the device is in DFU or recovery mode, TinyFix will detect the model and provide various versions of firmware for the device. Select one and then click “Download”.
Step 4: When the firmware is downloaded, click on “Fix Now” and TinyFix will begin repairing the device. Keep it connected to the computer until the process is complete.
TinyFix is a must-have tool for iOS device users since it can also be used to downgrade the device’s firmware or update the device when it won’t do so normally.
Restore Your iPhone via iTunes or Finder (Backup Needed)
You can also fix these firmware issues by restoring the iPhone. On PC or Macs running macOS 10.14 or older, you can restore the device in iTunes, and for macOS 10.15 or newer you can use Finder. Here’s how to restore the iPhone.
Restoring via iTunes
Connect the iPhone to a computer with iTunes installed. Click on the iPhone when it appears and then start by clicking “Backup Now” to back up all the data on your device to the computer. Then, select “Restore Backup” and choose the backup you just created.
Then follow the on-screen instructions to restore the iPhone to its factory settings. When the process is complete, disconnect the iPhone and check if the issue has been resolved.
Restoring via Finder
Connect the iPhone to the Mac using a lightning cable and then open Finder. Under Locations, on the left side click on the “iPhone” and then select “Restore Backup". Choose a backup from the list of backups and follow the on-screen prompts to restore the device.
Restore iPhone in Recovery Mode (Complicated)
If a restore doesn’t work, you can try to put the device in recovery mode and reinstall the iOS. Here’s how to do it.
Step 1: Connect the iPhone to the computer and open iTunes
Step 2: Depending on the device’s model, use the following procedure to put it in recovery mode.
On iPhone 6s and Below: Press and hold both the Home and the Power buttons until you see the Recovery Mode screen.
On iPhone 7 and 7 Plus: Press and hold both the Side and the Volume Down buttons for at least 10 seconds or until you see the Recovery Mode screen.
On iPhone 8 and later: Press and release the Volume Up button. Press and release the Volume Down button and then press and hold the Side button until the recovery mode screen appears.
Step 3: You will be prompted to either “Update” or “Restore” the iPhone. Click “Update” and iTunes will attempt to update the device without deleting any data.
If the update doesn’t work, repeat the process and choose “Restore” instead to restore the device to its factory settings.
Find a Local Repair Service
You may also have a hard time turning off the device if some of the hardware components are broken. In this case, it is best to get the iPhone fixed or replaced.
If your device is still under warranty, you may be able to get the device replaced. So, we recommend checking the device’s warranty status before considering any repair options.
If the device is not under warranty, a reputable repair service may be able to fix the device at a fee. You can also send the iPhone to the Apple Store for repairs.
One or more of the solutions above should be able to help you repair the device. If you are still having issues, reach out to us in the comments section and describe the issue in detail. We will try to find the best solution for you.