iPhone Stuck on Silent? 7 Steps to Troubleshoot

  1. Published on Nov 24, 2021
  2. Updated on Nov 25, 2021
  3. No Comments

Sometimes it is necessary to put your device on silent mode. Perhaps you are in an important meeting or in church and it is just not appropriate for your alerts to interrupt the proceedings.

But sometimes the device can get stuck on silent mode, making it difficult for you to get notifications on anything.

If you have noticed that your iPhone is stuck on silent mode, the solutions in this article will help you fix the problem and get back to your alerts.

Let’s get started.

Check the Silent Button on your iPhone

The first thing you want to do before trying any more invasive solutions is to check the silent button. It is usually located in the side of the device and you want to make sure that it not stuck or broken.

If the button seems fine, you should check for and dust and debris that could be interfering with its function. But if it is broken, you may want to get the device to an Apple Store to get it fixed.

You also want to make sure that the silent button is placed correctly. To put the device on silent mode, you need to slide the button down so that an orange line appears on the side.

Check the Silent Button on your iPhone

Turn Off Do Not Disturb Mode

It is also possible that you can’t hear the notification alerts because the device is in Do Not Disturb Mode.

So, once you are certain that there is nothing wrong with the silent button, you might want to check if the device is in Do Not Disturb Mode.

If there is a crescent moon icon in the status bar, then the device is in Do Not Disturb Mode and you can follow these steps to turn it off;

  • Step 1: Swipe up from the bottom of the screen to access the Control Panel.
  • Step 2: Tap on the Do Not Disturb icon (it looks like a quarter moon) to disable this mode.

Turn Off Do Not Disturb Mode

Make Sure that Your iPhone isn’t in Headphone Mode

Your device could also be stuck on headphone mode. So, while the device is ringing normally, you can’t hear the sound because it is sent to the connected devices such as a Bluetooth device or earbuds that aren’t connected.

Here are a few ways to fix this problem;

  • Connect the ear buds into the iPhone and then remove them again. This will help the iPhone recognize that there aren’t any earbuds plugged in and therefore get it out of headphone mode.
  • Make sure that you are not connected to an audio device. To do that, swipe up from the home screen to access the Control Center. Then tap on the Airplay icon in the music pane and if anything, else is selected, choose iPhone.
  • Turn on and then turn off Airplane mode. Just tap on the Airplane mode icon in the Control Center, wait a few seconds and then tap on it again to disable it.

Make Sure that Your iPhone isn’t in Headphone Mode

Increase Your iPhone Volume

It is also possible that your iPhone’s volume is too low, which is why you can’t hear the device ring. Fortunately, this is very easy to check; just press the Volume Up button on the left side of the phone until you hear something.

You can also very easily check if the ringer is the problem by playing music or a video on the device. If you can hear media just fine, then the issue is low ringer volume which you can fix by simply increasing the volume.

But if you are unable to hear both the ringer and any media playing on the device, then the problem may be due to a deeper software issue that our next two solutions will help with.

Increase Your iPhone Volume

Restart and Force Restart iPhone

One of the best ways to fix software problems with your device is to restart the device. Simply turning the device on and off can do wonders for problems like this one.

And when a simple restart will not work, you can go deeper by force restarting the device.

Let’s see how to restart and force restart your iPhone;

Restart an iPhone 8 or Earlier Model

  • Step 1: Press and hold the Power Button (it is on the side or top of the device, depending on the model). In a few seconds, you should see the Power Off Slider appear on the screen.
  • Step 2: Drag the Slider to the right to turn off the device and the iPhone will power down.
  • Step 3: Wait a few seconds for the iPhone to turn off completely and then press and hold the same Power button to turn on the device. Keep holding the button until the Apple Logo appears and the device should restart normally.

Restart iPhone X or Later Models

  • Step 1: Press and hold the Power button (on the side of the device) and while holding it, press and hold one of the Volume buttons. Continue to hold both buttons until the Power Off slider appears on the screen.
  • Step 2: Drag the slider to the right to completely turn off the device. Then press and hold the Power button until the Apple Logo appears on the screen. The device should restart normally and you should be able to continue using it in a few seconds.

iphone models

But sometimes a simple restart will not fix the issue and you may find that the same problem manifests soon after the device restarts.

In this case, the problem could be a much deeper software issue that requires a more invasive solution. A force restart is often a good solution when a restart just won’t do the trick.

Here’s how to force restart your iPhone, depending on the model;

Force Restart iPhone 8 or Later Models

  • Step 1: Press and then quickly release the Volume Up button.
  • Step 2: Press and then quickly release the Volume Down button.
  • Step 3: Then, press and hold the Power button and continue to press it down until you see the Apple Logo appear on the screen. The device should restart normally in a few minutes.

Force Restart iPhone 8

Force Restart an iPhone 7 or iPhone 7 Plus

  • Step 1: Press and hold the Power button.
  • Step 2: While holding the Power button, press and hold the Volume Down button.
  • Step 3: Hold both buttons until the Apple Logo appears on the screen. You may need to hold both buttons for at least 10 seconds before the device restarts.

Force Restart iPhone 7

Force Restart an iPhone 6 or Earlier Model

  • Step 1: Press and hold the Power button.
  • Step 2: While pressing the Power button, press and hold down the Home Button and hold both buttons until the Apple Logo appears on the screen.

Force Restart iPhone 6S

Fix Potential iPhone System Issue for Your Device

If a force restart doesn’t do it, then it is possible that the problem with silent mode on your device is caused by a deeper software problem.

In this case, your best option is to use an iOS system repair tool like TinyFix System Repair to try and fix the problem.

The following are just some of the reasons why you can rely on TinyFix System Repair;

  • It is designed to easily fix the most common iOS issues including problems with the ringer, without causing data loss.
  • It has a very simple user interface, allowing you to repair the device in just a few clicks.
  • It is also one of the best ways to downgrade the iOS system without iTunes and without losing data.
  • It works with all iPhone models and supports all versions of the iOS firmware.
  • You will not need to have jailbreak access to fix the device.

 main screen of TinyFix

Get Your iPhone Serviced

If none of the solutions above can fix the device, then you may be dealing with a hardware problem. Perhaps you dropped the device and caused damage to the speaker port.

In this case, your only option is to set up an appointment at the Apple Store and have someone physically examine the device. Technicians at the Apple Store should be able to diagnose the issue and offer various fixes.

More often than not, this problem with the device’s silent mode is often caused by a problem with the system or software on the device.

So, one or more of the solutions in this article should be able to help you easily repair the device. Let us know if you have any questions regarding any of the solutions we have offered here.

We would also love to hear your suggestions. So, if there is something that we have missed, do let us know in the comments section below.

Aaron Roussey

Aaron is tech-savvy and enjoys writing technical articles about phones, computers, games, and the internet!
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