How to Fix the White Screen with Apple Logo Error on iPhone

  1. Published on Sep 22, 2021
  2. Updated on Sep 22, 2021
  3. No Comments

You can never tell when you encounter an error or issue while you are using your smartphone. An iPhone is no exception. One such problem is the “white screen of death”, where your entire screen turns white and becomes unresponsive.

This may leave you feeling hopeless as you’re unable to do anything without a responsive screen. Fret not, we’re going to show you multiple solutions you can do to resolve your white screen problem.

But before that, let’s get to know the underlying issues that can cause the obstacle in front of you.

What Causes the iPhone White Screen with Apple Logo Error?

There are many reasons for your iPhone to error and display a full white screen.

It can be a software issue, where your iOS version may be incompatible with your device, or has gotten corrupted while installing.

It can also be a hardware issue, such as the screen disconnecting from the motherboard, or a disconnected hardware component.

In this article, we’ll be going over all the software fixes you can do to fix your iPhone right now.

Let’s get started with the solutions you can do at home!

Restarting Your iPhone

One of the simplest ways to solve the white screen is to simply restart your device. However, your screen may be unresponsive due to displaying the white screen in the first place. This is where force restarting comes in.

Force restarting your iPhone involves pressing (and often holding) a sequence of buttons to shut down and boot up your device.  

A force restart is handy as it foregoes the need for a functioning screen, only requiring the physical buttons.

Force restarting on an iPhone X and newer:

  1. Press and release the volume up button, and repeat the same for the volume down button.
  2. Afterward, press and hold the side button of your device.
  3. In around 10 seconds, the Apple logo should appear and your iPhone should boot up.

Force Restart iPhone 12

Force restarting on the iPhone 8 Series or iPhone SE:

  1. Press and hold the volume up button. Then, release after a few seconds.
  2. Repeat the same for the volume down button.
  3. Next, quickly press and hold the side button until the Apple logo appears.

Force Restart iPhone 8

Force restarting on the iPhone 7 Series only:

  1. Press and hold the volume down and side button at the same time, releasing when the Apple logo appears.

Force Restart iPhone 7

Force restarting on an iPhone 6 and older:

  1. Press and hold the Home button and the side/top button at the same time.
  2. Release both the buttons when the Apple logo appears on your screen.

Force Restart iPhone 6S

 

As you can see, performing a force restart on your device only takes a minute at most to perform. This can help you reset your boot up sequence and hopefully resolve your issue. If it did not, then continue reading down below.

2. With the Help of an iOS System Repair Tool

TinyFix is a repair tool that fixes a multitude of iPhone problems. It is recommended as it does not modify or remove data from your device. It merely restores corrupted data to fix your iPhone.

To do so, you’ll need to connect your iPhone to a computer so that TinyFix can restore your firmware and remove any harmful or unwanted data from the system.

It is important that you do not disconnect your iPhone until the process is completely finished.

How to use TinyFix:

  1. Download and launch TinyFix on your computer.
  2. Next, connect your iPhone to your computer via a USB cable.
  3. On TinyFix, click the iOS System Repair > Standard Repair Mode button, then the Fix Now button.
  4. The program will require you to put your iPhone into DFU Mode or Recovery Mode. Now, follow the instructions shown on the TinyFix screen.
  5. Afterwards, choose a firmware version (preferably the latest one) and click the Download button.
  6. Once downloading has finished, click the Start button and TinyFix will now attempt to fix your iPhone.

 main screen of TinyFix

After this, your iPhone should reboot normally. TinyFix attempts to fix your device by replacing the firmware with a working and compatible version, hopefully removing the old and corrupted data.

3. Perform the Recovery Mode Restore

You can also enter your iPhone into Recovery Mode to try and reinstall your iOS, in a similar manner to how TinyFix reinstalls your firmware. If your iOS is to blame for your white screen issue, then reinstalling it should resolve the problem.

Recovery Mode also requires you to connect your iPhone to a computer, similar to TinyFix. On the computer, you can open either Finder or iTunes to continue with the process.

Note that the Finder app is for macOS Catalina only, while you’ll need to open iTunes for an older macOS version and for Windows computers. Fortunately, the process is the same for both apps.

Here’s how to enter Recovery Mode on the different iPhone models after connecting your iPhone to your computer with your lightning cable:

iPhone 8 and newer: Press and release the volume up button, followed by the volume down button. Then, press the side button and hold this for a few seconds. Once the Recovery Mode screen appears, release the side button.

iPhone 8 or later in recovery mode

iPhone 7 Series: Press and hold the volume down button and the side button at the same time until you see the Recovery Mode screen.

iPhone 7 in recovery mode

iPhone 6 Series and earlier: Press and hold the Home button and the side/top button at the same time.

iPhone 6s in recovery mode

After entering Recovery Mode, you should check Finder or iTunes to see if your iPhone has been detected. If it has, click the Update button. If it hasn’t, check your wired connection and try again.

finder recovery mode notification

You have now reinstalled your iOS on your iPhone. If your operating system is indeed the culprit, then the issue should now be resolved. However, if it still did not work, then check the last resort home solution down below.

4. Enter the DFU Mode and Restore Your Device

If you are having a difficult time entering recovery mode, then getting in the Device Firmware Update (DFU) Mode is another method you can do to hopefully resolve your issue.

Contrary to popular belief, this is not the “holy grail” of resetting your device. It is only a different way to reboot your iPhone.

Similar to the previous solutions, you’ll again need to connect your iPhone to a computer, opening either iTunes or Finder, depending on your computer operating system and version.

You will also need to enter the same sequence of buttons for your particular phone model, as detailed in the previous section.

Here’s how to enter DFU Mode:

  1. Connect your iPhone to your computer and launch either Finder or iTunes.
  2. Turn off your iPhone. Follow the button sequence below depending on what iPhone model you have:

For iPhone 6 Series and older:

  1. Press and hold the power button and home button.
  2. Then, release the power button after 8 seconds but keep holding the Home button.
  3. Release the Home button once your iPhone is detected on Finder or iTunes.

For iPhone 7 Series:

  1. Press and hold the volume down button and the power button.
  2. Then, release the power button after 8 seconds but keep holding the volume down button.
  3. Release the volume down button once your iPhone is detected on Finder or iTunes.

For iPhone 8 Series and newer:

  1. Press and release the volume up button, then the volume down button. Now, press and hold the side/top button.
  2. When your screen turns black, press and hold the volume down button while still holding down the side/top button.
  3. After 5 seconds, release the side/top button but keep holding the volume down button.
  4. Release the volume down button once your iPhone is detected on Finder or iTunes.

 restore iPhone in DFU mode

This is more complicated, and involves completely resetting and restoring your iPhone from the ground up, so again do this only as a last resort.

If you are not confident enough to perform this fix, then continue reading below for the last option.

If None of This Is Working, Contact Apple

If nothing works and you’re still encountering a white screen, then perhaps it’s time to contact Apple’s customer service.

They can provide you with professional help, and if you’re fortunate enough to have an Apple store nearby, then you can set an appointment so you can visit them personally.

Final Words

We hope that after applying the methods on this article, you are no longer encountering the white screen issue. For questions, suggestions, or any other inquiries, don’t hesitate to leave a comment below.

J. Robertson Macaulay D. Young

Mako is a technical freelance writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.
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