Some of users have reported that their iPhone X gets stuck on the Apple logo. The iPhone X is unable to boot and therefore cannot be used.
When it does occur, it can be difficult to implement the common troubleshooting solutions to try and repair the device.
But don’t despair, there are solutions that you can try to get the device working normally again. The most effective of these solutions are outlined in this guide.
What May Cause the iPhone X to Get Stuck on the Apple Logo
There are a lot of reasons why your iPhone X may get stuck on the Apple logo, including the following;
- Because of problems with an iOS update such as an incomplete update process, the iPhone can get stuck on the Apple Logo. There are versions of iOS that have been known to cause this particular issue.
- If you try to jailbreak the iPhone and fail or make a mistake in the process, the device can get stuck on the Apple Logo.
- The device can also get stuck on the Apple logo when attempting to restore or update the device via iTunes. This is a problem that can happen when you’re using an outdated version of iTunes.
- Some internal hardware damages can also cause this issue. Perhaps you dropped the device or it suffered liquid damage right before the problem began.
The following solutions should help you fix this issue regardless of the causes;
Charge Your iPhone X
When your device doesn’t have adequate battery power, it will display the Apple Logo and fail to boot up properly.
Therefore, the first solution that we will recommend is simply charging the device for some time.
Connect the device to a wall charger and let it charge for about 30 minutes before attempting to restart it.
Forced Restart Your iPhone X
Since this problem can be caused by a simple system glitch, we suggest force restarting the device. This will refresh the iPhone X and get it working normally again.
Follow these simple steps to force restart your iPhone X;
- Step 1: Press and quickly release the Volume Up button
- Step 2: Press and quickly release the Volume Down button
- Step 3: Then, press and hold the Side button until the Apple Logo appears and the device restarts
Fix iPhone X Stuck on Apple Logo without any Data Loss
A forced restart can eliminate simple system errors, but oftentimes, a much deeper software problem can cause the problem to persist.
Fortunately, there is a solution that you can use to repair the iOS system and fix a device that is stuck on the Apple Logo. This solution is TinyFix, an iOS system repair program designed to eliminate these issues without causing data loss.
The program’s key features include the following;
- It will fix all issues without causing data loss
- It is designed to fix system issues such as a device that is stuck in recovery mode, the white Apple Logo, the blank screen, on a restart loop and so many more.
- It is also a good way to fix some of the most common iTunes issues including iTunes error 4013, error 14, iTunes error 27, and iTunes error 9.
- It supports all iPhone and iPad models including iPhone 12.
- It is also fully compatible with all versions of iOS including iOS 14.
To use TinyFix to fix a device that is stuck on the Apple logo without losing data, follow these simple steps;
Step 1: Download and install the TinyFix on to your computer. Once the program is installed on your computer, launch it to begin the repair.
Step 2: Connect the iPhone to the computer using USB cables and then click “iOS System Repair” in the program’s main window.
Step 3: In the popup that appears, select “Standard Repair Mode” to fix the device without losing any data.
Step 4: In the next window, the program will display the connected device’s information. Click on “Download” to begin downloading the firmware needed to begin fixing the device.
Step 5: The program will begin repairing the device as soon as the download is complete. The device will restart in normal mode after the repair and you should now be able to use it.
Perform a DFU Restore on Your iPhone X
A DFU restore is an ideal solution to try when all other solutions don’t seem to work. It is a deeper troubleshooting step that will revert the firmware to its original state and seems to work when all other solutions have failed.
Follow these simple steps to restore your iPhone X in DFU mode;
- Step 1: Connect your iPhone to the computer using the device’s original lightning cable. Open iTunes if it doesn’t automatically open.
- Step 2: Turn off the iPhone X as you normally would.
- Step 3: Once the device is off, press and hold the Side (Power) button for about 3 seconds. Then press and hold the Volume Down button while still holding the Side button. Continue to hold both buttons for an additional 10 seconds.
- If you see the Apple logo, you’ve pressed down the buttons for too long and you need to start the process all over again.
- Step 4: Let go of the Side button but keep holding the Volume Down button for an additional 5 seconds.
If you see the recovery mode screen (Connect to iTunes) then it means that you have held the buttons for too long and you need to go back to the very first step.
Make sure that you are holding the buttons only for the recommended duration. If the iPhone screen remains black, the device is successfully in DFU mode.
A message will pop up in iTunes prompting you to restore the device. Click “Restore” and then follow the on-screen instructions to restore the iPhone X.
Send Your iPhone X In
As we mentioned before, your iPhone X could also get stuck on the Apple Logo if the device has suffered some kind of hardware damage.
Even if you are not sure that you dropped the device, but every solution above including a DFU restore doesn’t work, you need to contact Apple Support for further assistance.
You can also choose to bring your iPhone to the nearest Apple Store where technicians can take a look at the device to determine the best solution.
When a device is stuck on the Apple logo, it can be quite difficult to figure out what to do, precisely because the device is unresponsive to anything you try.
The solutions we have outlined above should be able to help you if this issue is caused by a software problem.
Hardware-related problems are harder to fix and you will need the expertise of a professional.
As usual, your input is very important to us. If you have any questions on this topic or you would like clarification on one of the solutions above, let us know in the comments section below and we’ll do our best to help.