iPhone XS Won’t Turn On? These Fixes Could Help!

  1. Published on Jul 28, 2021
  2. Updated on Jul 28, 2021
  3. No Comments

You're using your iPhone XS, and it suddenly stops working. Now you can only see a black screen. You press the power button, but the iPhone XS won't turn ON.

This usually happens when the iPhone XS crashes (the firmware or system is not responding). It may also have to do with running many apps in the background. The apps will overload the firmware, causing it to crash.

Another reason could be an app requiring a lot of processing power, which could cause the iPhone XS to turn shut Off.

You can only see a black screen, and it will not turn on regardless of how many times you have pressed the power button or for how long.

Continue reading to learn how to get your iPhone XS working again.

get your iPhone XS working

Troubleshooting iPhone XS that Won't Turn On

There could be many reasons why an iPhone XS won't boot up or will not turn on. But usually, the user would think that his problem is due to a malfunction in the phone's hardware.

It can be true, but since we are not 100% positive about the problem, it's best to try some of the troubleshoots before contacting the Apple store or going to a mobile repair store.

Note: To be sure if it is a hardware problem, look for signs of physical damage or check if there is liquid damage on your device. It's possible that your screen broke or somehow liquid went inside the iPhone XS.

If you can find these kinds of problems, it's better to skip the troubleshoot and see a technician. But if you would still like to give troubleshooting a chance, then read on below.

For others who don't think they have any physical or liquid damage, proceed to troubleshoot your iPhone XS.

Fix iPhone XS with Forced Reboot

This is the go-to solution when encountering any problem with an iPhone XS. The first thing to do is the forced reboot which is like a simulated version of removing a battery.

Usually, when a device's OS (operating software) crashes, the user would remove its battery and put it back again after a few seconds to turn it ON again.

But the iPhone XS does not give you the option to remove the battery and put it back again easily. We are going to try doing a simulated battery removal hack with a forced reboot. Follow these steps to force reboot the iPhone XS:

  1. Press + quick release the Volume Up button.
  2. Press + quick release the Volume Down button.
  3. Press + hold the Side button until the Apple logo appears on the screen.

Force Restart iPhone 12

Once the Apple logo appears on the screen, it means that you have successfully forced reboot the device. However, if you cannot get the Apple logo, Perform this method again and again until you're sure that you've properly forced reboot the iPhone XS.

Compared to the previous version, the iPhone XS is a completely different model that is why the forced reboot method is changed as well.

Unlike where you would only press and hold a few buttons to force reboot the device. So it might take you a few tries to do it correctly and turn ON the iPhone XS.

If you have tried the forced reboot method multiple times, and the device is still unresponsive? Move on to the next troubleshooting.

Charge iPhone XS and Then Force Reboot It

Another big reason for an iPhone XS to become unresponsive is battery drainage. So after trying to force reboot the iPhone XS and getting no result, let us try this method:

  1. Plug the iPhone XS charger into a wall socket. Make sure the wall socket is working.
  2. Now, take the iPhone XS charger (lightning cable) and connect it to the iPhone XS.
  3. Leave the iPhone XS for a good ten minutes regardless of whether you can see the charging icon or not. Next is to perform the forced reboot method.
  4. Press + quick release the Volume Up button.
  5. Press + quick release the Volume Down button.
  6. Press + hold the Side button until the Apple logo appears on the screen.

Plug the iPhone into charger

Now, if the iPhone XS successfully turns on, it means that the battery must have died, and it would have caused the firmware to crash. This can be fixed easily, but we don't know for sure that it would not happen again.

In the future, what if the device becomes unresponsive? You would be able to fix it. However, we suggest once the iPhone XS turns ON, you must restore it to factory default settings.

There is another way to turn on your iPhone XS.

Fix iPhone XS Won't Turn On with iOS System Repair Tool

TinyFix is an iOS system repair software that gives you the best solution to fix the iPhone XS. This fix will not only turn your iPhone XS on again, but it'll also remove the need to wipe the data from your phone.

TinyFix will reboot your iPhone XS by repairing the firmware and installing an updated version of the iOS onto the device with its 'iOS System Repair' feature that can help you with iPhone XS won't turn on, iPhone XS stuck on Apple logo, iPhone XS reboot loop, the black screen, blue screen, and other system issues.

It's better to download this software just in case you need to get your iPhone XS fixed rather than wasting your time making an appointment at the Apple service center or spending money on a phone technician.

The TinyFix tool is compatible with all of the iOS versions and iPhone XS models. Follow this simple guide to turn on iPhone XS with TinyFix:

1. Download TinyFix and install it on your PC.

2. Run the program and connect the iPhone XS to the PC with a lightning cable. Click 'iOS System Repair' on the TinyFix program.

 main screen of TinyFix

3. Click on the 'Standard Repair Mode' button.

Standard Repair Mode

4. On the following button, click on the 'Download' button. Wait for a while till the latest iOS firmware is downloaded.

get the appropriate firmware

5. Once the firmware is downloaded, click on the 'Start to Fix' button to start the repairing process. Wait for a few seconds for the iPhone XS to get fixed.

repairing the device

After the process completes, your iPhone XS will turn ON again, and you can start using it. In a less likely scenario, the iPhone XS still won't turn ON. You can go to the next method.

Put iPhone XS in recovery mode

In this troubleshooting, we are going to try to boot up the XS device in recovery mode. You just need a Mac or a PC to connect your iPhone XS into, so that iTunes/Finder can restore it.

  1. Connect iPhone XS to your PC with the lightning cable. While the iPhone XS is connected we are going to put the device into recovery mode.
  2. Press + quick release the Volume Up button.
  3. Press + quick release the Volume Down button.
  4. Press + hold the Side button until the Apple logo appears on the screen. Do not let go of the side button and keep holding it so that the iPhone XS can go into recovery mode.

iPhone 8 or later in recovery mode

  1. Release the Side button once iTunes prompts you with a message to Restore or Update the device.
  2. Restore: iTunes will delete all the data from the iPhone XS and install the latest version of the iOS and the last backup (if created). We recommend backing up all important files before restoring your iPhone XS.
  3. Update: iTunes will install the latest version of the iOS to your device. This action does not delete any kind of data from your device.

Restore or Update the device

After iTunes installs the latest iOS on your device, it will automatically get out of recovery. Then the iPhone XS will restart, and now you can configure it to your desired settings.

Get Help from Apple

If you have tried all the methods and troubleshooting on your iPhone XS and it still doesn’t turn on, go to Apple. Take your iPhone XS to the Apple service center and take advantage of the 1-year warranty.

Just book an appointment with the Genius bar and send your iPhone XS to be inspected. They’ll be able to guide you about the problem better, whether it be a hardware malfunction or a problem in the firmware.

visit Apple Genius Bar


Hopefully, one of the troubleshooting solutions worked for you, and now you're able to use your iPhone XS. Crashes and iPhone XS not turning on is a pretty common problem that many users face. So just stay calm if it ever happens again and try our methods to turn on your iPhone XS.

We would love to hear from you on which of the above troubleshooting worked for you. If you want us to discuss any other topics on iPhone XS, let us know in the comments below.

Aaron Roussey

Aaron is tech-savvy and enjoys writing technical articles about phones, computers, games, and the internet!
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