One of the most common problems Pokémon Go players face is when the game gets stuck on the Niantic screen. This problem can occur soon after updating the game, but it can happen for a variety of reasons.
Regardless of the causes, this problem can mean that you are unable to access your account and play the game until you can find a solution for it.
Fortunately, the solutions we will show in this guide can help you fix the Pokémon Go stuck on startup screen issue once and for all, allowing you to get back to enjoying the game.
Force Quit Pokémon Go
The first thing you should try to do when Pokémon Go is stuck on the Niantic Screen is to force quit the game and then relaunch it.
If you are using an iOS device, press the Home button twice and swipe up on the Pokémon Go app card to force quit the app.
On Android devices, go to Settings > Apps & Notifications > Pokémon Go and then tap on “Force Stop.”
Now relaunch Pokémon Go.
Update to the Latest Version of Pokémon Go
Another way to fix this problem is to update Pokémon Go to the latest version. Updating the app can help eliminate errors in the previous update, thereby fixing the problem.
Follow these simple steps to update Pokémon Go to the latest version;
Step 1: Open the Google Play Store on your device.
Step 2: Tap on the hamburger icon at the top left corner to open the menu.
Step 3: Select “My Apps & Games”.
Step 4: Tap on “Update” next to Pokémon Go to update the game. The “Update” button will only be available if an update is available.
To update Pokémon Go on iOS devices, go to App Store and tap on your profile. Scroll down to the list of apps and then tap on “Update” next to Pokémon Go if it is available.
Reinstall Pokémon Go for Android and iOS
Reinstalling Pokémon GO on your device can also be a very good way to fix this problem. These simple steps show you how to do that on both iOS and Android devices;
Step 1: Open the Settings app on your iOS device.
Step 2: Go to “Apps and Notifications”.
Step 3: Find Pokémon Go on the list of apps and then select “Uninstall”.
Step 4: Once the app is uninstalled, open the “Play Store” and look for Pokémon Go to reinstall it on to the device.
Step 1: Press and hold on the Pokémon Go icon on the home screen until it starts to jiggle.
Step 2: Tap on the “X” that appears on the upper left corner of the screen.
Step 3: Tap “Delete” to confirm that you want to uninstall Pokémon Go.
Step 4: Now open the App Store and look for Pokémon Go. Install the app on your device and then relaunch it.
Disable GPS before Launching Pokémon Go
Most people find that by disabling the GPS on their devices, they can easily bypass this problem and get Pokémon Go working normally again. This is a simple, but highly effective solution that is worth a try.
On iOS devices, go to Settings > Privacy > Location Services and then turn off the toggle next to “Location Services”.
On Android devices, go to Settings > Security & Lock Screen > Location and then turn off “Location”.
Then open Pokémon Go and when the error message appears, notifying you that the location services are turned off, go to the device’s settings to re-enable location services. The game should then load normally.
Clear Pokémon Go App’s Cache (For Android)
Clearing the Pokémon Go App’s cache can be a good way to clear some of the system errors that could be causing the problem. The process is simple, just follow these steps to do it;
Step 1: Open the Settings on your device and go to “Apps & Notifications”. Select “Pokémon Go”.
Step 2: Tap on “Storage” and then select “Clear Cache”.
Then, open Pokémon Go to check if the game will load normally.
Check the Known Issues
If you have tried all the solutions above and the problem still persists, then it is possible that there is a system-wide issue that may be affecting most players.
To find out, go to the known issue database from Niantic and you should see all the issues Niantic is working to resolve.
Each issue will have a current status such as “Resolved” or Investigating” next to it to let you know how long you can expect to wait for the game to get back to normal.
If the problem persists and you can’t find any pending issues on the Niantic database, then your only option may be to simply wait for Niantic to release a new update for the game.
Once an update becomes available, install it from the Google Play Store or the App Store and the problem should be resolved.
As enjoyable as it is, Pokémon Go like any other app can have its issues. One of the most common, is the app getting stuck on the Niantic or loading screen.
One or more of the solutions above can however help you bypass this issue and continue enjoying the marvels of Pokémon Go.