Even though we expect an iOS update to be reliable, there are times when it just isn’t.
Perhaps you are trying to update a particularly buggy beta phase version of an upcoming iOS update or certain network connectivity issues keep interfering with the update process, causing it to get stuck.
If you find that the iOS update keeps getting stuck when you try to install it, please note that there are very reasons why this could be happening.
And, there are just as many solutions that you could try to fix the update. The most effective of these solutions are outlined here.
How Long Does an iOS Update Take?
Before we get to the solutions that you can try if an update is stuck, it is important to consider that maybe the update is not stuck at all. Sometimes an update just takes a long time to complete.
If you are moving to a new version such as iOS 13 to iOS 14, the update will take longer, simply because the update file is larger. But the process may be relatively shorter if you performing a point update like iOS 14 to iOS 14.1.
Apple says that the update process can take up to an hour. During the update process, all you see is the on-screen progress bar which can make it very hard to know if the process is going according to plan or if it's stuck.
But it is safe to say that if the progress bar doesn’t move in an hour, the update is probably stuck.
Try to Be Patient for A While
Keep in mind that the update process can be quite lengthy (up to an hour). Therefore, if it’s only been 10 minutes since you began downloading the update, you might want to give it some time.
This is why it is often a good idea to attempt to install the update when you don’t need to use your device such as at night.
You should only consider doing something to help the process along if the progress bar remains on the screen for more than one hour.
Plug the iPhone into a Wall Outlet
While this may sound like it has nothing to do with the update process, some users have actually seen movement on the update progress bar when they connected the device to a wall outlet.
This may be because the battery levels of the iPhone or iPad may have dipped low enough to interfere with the process.
Plug the device into a wall outlet and wait at least 15 minutes to see if the update process resumes. You should also consider hard resetting the device while it is connected to the power source to try and breathe new life into the update process.
Force Restart Your iPhone
A hard reboot is one of the best ways to restart any iOS process that is stuck. The following is how to restart all iPhone models;
iPhone X, iPhone XR, iPhone XS (Max), iPhone 11 (Pro Max), iPhone 8 (Plus): Press and release the Volume Up button, press and release the Volume Down button and then press and hold the Side/Power button until the Apple logo shows up.
iPhone 7, iPhone 7 Plus: Press and hold both the Power and the Volume Down button at the same time. Continue to hold both buttons until the Apple Logo appears.
iPhone 6S/6S Plus, iPhone 6 (Plus): Press and hold both the Side (Power) button and the home button until the Apple Logo appears.
Delete the Update File and Re-download It
Follow these simple steps to delete the problematic update file and re-download the file;
Step 1: From the device’s Home Screen, go to Settings.
Step 2: Scroll down to tap “General.”
Step 3: Tap on “iPhone Storage” and scroll down to find the update file.
Step 4: Select the update file and then choose “Delete Update.”
Step 5: Tap on “Delete Update” again to confirm the action.
Step 6: Then go back to Settings and tap “General” again.
Step 7: Tap “Software Update” and then tap “Download and Install.” The update process should begin automatically.
Update Your iPhone via Cable
You can use Finder (macOS Catalina and Above) or iTunes (older versions of Mac and PC) to update your device. You’ll just need to connect the device to the computer to do it. Here’s how;
Step 1: Connect your iPhone to the computer using the device’s lightning cable
Step 2: Enter the device’s passcode to unlock it and when prompted, tap “Trust” on the iPhone’s screen to allow the computer to detect the device.
Step 3: The device will appear in the Finder sidebar or at the top in iTunes. Click on the device’s Summary page.
Step 4: Click on “Update iPhone” and then follow the on-screen instructions to update the device.
Fix iPhone Software Update Stuck on Installing without Data Loss
This problem can be caused by software glitches that may affect the device. The go-to solution for most people when faced with this or any other iOS stuck issue is to restore the device in iTunes. While this can be an effective solution, it will also lead to complete data loss.
If you want to repair this iOS issue without losing any data on the device, we recommend trying TinyFix, an iOS system repair tool that is designed to fix these issues easily and quickly.
You will need to, first of all, install the program on to your computer and then follow these simple steps;
Step 1: Launch TinyFix on your computer and then connect the iPhone to the computer. Click “iOS System Repair” in the main window to begin the process.
Step 2: In the next window, select “Standard Repair” to attempt to fix the problem without losing any data on the device.
Step 3: The repair process requires that you download the latest firmware for the device. The program already detects the firmware package that is needed. Simply click “Download” to download the firmware.
Step 4: The program will begin repairing the device as soon as the download is complete. In a few minutes, the device will restart in normal mode, without the stuck issue, and with all your data intact.
Visit or Call Apple
Although it is rare, hardware issues can also cause the update process on your device to get stuck. Perhaps you dropped the device and you didn’t notice that it suffered significant damage.
But hardware problems are very hard to resolve on your own and you may end up doing more damage.
Therefore, if all the solutions above don’t work and you suspect that the problem is caused by a hardware issue, then you should visit an Apple Store near you or call Apple Support for further assistance.
If it is indeed hardware issues, the technicians at Apple will be able to very easily get to the core of the problem and offer a solution.
Updates are supposed to be simple, but that doesn’t mean that they don’t come with their fair share of problems.
Since this issue is often caused by a software-related problem, many of the solutions that we have discussed in this guide should prove very useful to you.
Your comments or questions on this topic or any other related topic are always welcome. Just use the comments section below to let us know what you think.