A software update is perhaps one of the easiest processes that you can try on your iOS device. Most of the time, going to Settings > General > Software Update is all you have to do to initiate the process.
But sometimes your device can fail to adequately communicate with the Apple Servers and you end up getting stuck on the “Verifying Update” part of the process.
This issue can occur for any number of reasons, the most common being a problem with the Wi-Fi network you are using.
If this is the updating issue that you are dealing with, keep reading for a collection of the most effective solutions for this problem.
Why Does iPhone Get Stuck on Verifying Update?
The most common reason why your device is stuck on “Verifying Update” is because your device is unable to connect to the Apple Servers to download the update.
This happens when it is a new update and millions of iOS users are trying to update their devices at the same time, thereby overwhelming the iOS servers.
The first thing you should do therefore when you experience this issue is to turn off and turn on the device using the “Power” button several times.
Pressing the power button several times will stop the iOS download, stopping the update process in its track to avoid corrupting the iOS.
How Long Should the iPhone Say “Verifying Update?”
There is no pre-determined time that an iOS update should take. It can take a few seconds or a few minutes to update an iPhone depending on several factors including the size of the update and the reliability of the Wi-Fi connection.
So, while one iPhone may spend only a few seconds verifying the update, we have seen users who say the verification process took more than 5 minutes. But it is safe to say that you have a problem if you are stuck on “Verifying Update” for more than 15 minutes.
In this case, the update process is definitely stuck and you will need to apply the troubleshooting steps in this article to fix the problem.
Check the iPhone Storage Before You Start Troubleshooting
Before we get to any of the more invasive solutions, it is important to check the device’s memory status to make sure that you have adequate storage space for the iOS update file. If you need to, free up some space by deleting old or unused files and app from the device.
You can go to Settings > General > iPhone Storage to see the amount of storage space available on the device. If you have less than 1 GB of free space, you should consider freeing up some storage space.
If you have adequate storage space, but you’re still stuck on “Verifying Update,” try the following solutions:
Force Restart Your iPhone
The update process can get stuck because minor system crashes constantly interfere with it. The good news is, it is easy to clear these system crashes: you just need to force restart the device.
A forced restart will refresh the device’s memory by forcing the device to shut down and closing any apps that may be running in the background.
The button you need to use to force restart the iPhone will depend on the iPhone model you have. Here’s how to do it:
On iPhone X and Later:
- Step 1: Press and release the Volume Up button
- Step 2: Press and release the Volume Down button
- Step 3: Then press and hold the Side (Power) button for about 10 seconds or until you see the Apple Logo
On iPhone 7, 7 Plus, 8 and 8 Plus:
- Step 1: Press and hold both the Power and the Volume Down button at the same time for a few seconds.
- Step 2: When the Apple Logo appears on the screen, release all the buttons.
On iPhone 6 and earlier:
- Step 1: Press and hold the Power and Home Button at the same time.
- Step 2: Continue to hold both buttons until the Apple Logo appears.
When the device restarts, reconnect to your Wi-Fi networks and then go to Settings > General > Software Update to try the update again.
Toggle the Airplane Mode on and Off
To make sure that network connectivity errors are not the problem, you should try to turn off all connections on the device and then turning then back on again.
The simplest way to do that is to enable Airplane Mode and then turn it off again. Here’s the process:
- Step 1: Open the Settings from the Home Screen.
- Step 2: Tap on “Airplane Mode” and then toggle the switch next to it to enable it. All connections on the device including Wi-Fi will be turned off.
- Step 3: While Airplane mode is still enabled, reboot the iPhone.
- Step 4: Then go back to Settings > Airplane Mode and toggle the switch to turn it Off again.
Once the device is connected to the Wi-Fi network, try downloading the update again.
Delete the iOS Update and Download it Again
If there is something wrong with the iOS update itself, then your device may encounter problems verifying it. Deleting the iOS update and restarting the process may be a good way to refresh the entire process.
To delete the update, go to Settings > General > iPhone Storage and find the software update from the list of apps. Tap on it and then select “Delete Update.” Then, go back to Settings > General > Software Update and then try to install the update again.
Reset Network Settings on iPhone
You may also experience problems updating your device if there is a problem with the network configurations.
But since it can be difficult to pin point the exact problem, resetting the network settings is a good way to clear out these issues once and for all.
But doing thus will erase all your network configurations, meaning that you will need to re-enter your Wi-Fi password to reconnect to the network.
Here’s how to reset the network settings on your device:
- Step 1: Open the Settings on your device and then tap “General”.
- Step 2: Scroll down to tap on “Reset”.
- Step 3: From the options presented, tap “Reset Network Settings” .
- Step 4: Enter your passcode when prompted and then tap “Reset Network Settings” again to confirm.
Once the process is complete, the device will restart and you can then reconnect to your Wi-Fi networks and try again.
Update Your iPhone Through iTunes Instead
If you are completely unable to update the device over the air, you always have the option to try and update the device via iTunes/Finder.
To use this method effectively, it is important to make sure that you have an updated version of iTunes installed on your computer, there is adequate storage space on the computer for the update file and a stable Wi-Fi connection.
Then, follow these simple steps to update your device via iTunes:
- Step 1: Connect the iPhone to the computer using the device’s original lightning cable.
- Step 2: Open iTunes if it doesn’t open automatically. To avoid any problems, double-check to make sure that you have the latest version of iTunes.
- Step 3: Wait for iTunes to sync with the device. Your iPhone will then appear in iTunes. Click on its icon.
- Step 4: Go to the Summary tab and click on “Update.” Follow the on-screen instructions to complete the update process.
The update process will take a few minutes. To avoid any problems, do not disconnect the device from the computer until the update is installed.
Fix iPhone Stuck Verifying Update Without Data Loss
Since this problem can be caused by a faulty iOS system, you can avoid the same problem in the future by choosing to repair the iOS system now.
Most iOS system repair solutions will cause data loss, but TinyFix gives you the unique ability to fix the system without losing any data on the device.
It is also a very simple tool to use even for the beginner user. Just install it on to your computer and then follow these simple steps:
Step 1: Open TinyFix on your computer and then connect the iPhone to the computer. Click on the “iOS System Repair” option in the main window.
Step 2: Click “ Standard Repair Mode” option.
Step 3: As part of the repair process, you will need to download the latest firmware package. Just click on “Download” to begin downloading the needed firmware.
Step 4: The program will begin to repair the program soon as the download is complete. The device will then restart in normal mode.
Make a Visit to the Genius Bar
The solutions above should have worked to fix the issue. But if you find that you are still unable to update the device, you might want to visit the Genius bar as the problem may be caused by a hardware issue.
Hardware issues are much harder to fix and an Apple technician is better placed to find out what the real problem is and recommend effective solutions.
They will also let you know if the issue is server-related, in which case no hardware solutions will be necessary.
Update problems are not uncommon and most people find that they are network-related. This means that the solutions in this article should be able to help you update your device.
If you are still having issues, use the comments section below to describe the problem in as much detail as you can and we’ll try to find a solution for you.