WhatsApp will usually create automatic backups on iCloud. This backup process is often very simple and when set up properly, should work when the device is connected to a Wi-Fi network.
But sometimes, like everything else iOS-related, it can fail and when it does, you may worry about losing your WhatsApp data.
If you have been having trouble with the WhatsApp iCloud backup stuck issue, the solutions we will discuss here should be able to help.
Let’s first find out the reasons why your WhatsApp iCloud backup is stuck.
Reasons Why Your WhatsApp iCloud Backup is Stuck
The following are the most common reasons why your WhatsApp iCloud backup may not be working:
- You are not signed in to iCloud
- iCloud Drive on your device is turned off or enabled on other devices using the same Apple ID
- You don’t have adequate storage space on iCloud
- iCloud servers are unavailable
- The network connection you are using is not working or is unavailable
- There are some incompatibility issues with WhatsApp
- The automatic backup feature in WhatsApp is disabled.
The following are the solutions that you can implement. Let’s start with simple troubleshooting steps:
Basic Troubleshooting Tips
If you can’t create a WhatsApp iCloud backup, check the following:
- Ensure that you are signed in with the same Apple ID that you use for iCloud.
- Go to Settings > Your Name > iCloud and check to make sure that iCloud Drive is turned on.
- If iCloud Drive is on, turn it off and then on again.
- If iCloud Drive is on and you are using the same Apple ID, update the device to iOS 10 or higher to create a backup.
- Ensure that you have adequate storage space in iCloud for the backup. You need at least 2.05 times the space in your iCloud account than the actual size of the backup.
- If you are using cellular data to backup WhatsApp, make sure that cellular data usage is enabled for iCloud.
- If an automatic backup is not working, try a manual one. Go to WhatsApp Settings > Chats > Chat Backup > Back up Now to do it.
- Try connecting the device to a different Wi-Fi network, preferably one that you use the most.
If the Issue Persists
Is iCloud’s Server Down?
While it is very rare, you may be unable to backup WhatsApp to iCloud because the iCloud servers are unavailable. Apple may have stopped iCloud support for maintenance and therefore your device may be unable to communicate with the servers.
Fortunately, there is an easy way to check if there is a problem with the servers. Just go to Apple system status page and if the “iCloud Backup” server is not marked in “Green”, there is a problem with the servers and you will need to try the backup later.
Reset Network Settings
Sometimes, a problem with the network settings can make it difficult for your device to communicate with Apple serves, affecting your ability to backup WhatsApp. You can easily fix this by resetting the network settings on your device.
Just go to Settings > General > Reset and then choose “Reset Network Settings.”
Delete the Existing iCloud Backup
If you have an old backup that you took earlier, it may have become corrupt and may therefore be interfering with the current backup process. The best thing to do in this case is to delete the old backup and try creating a new backup.
To do that, go to iCloud Settings > Storage > Backup and delete the backups that you find on this page. When they are all deleted, open WhatsApp and attempt to manually backup WhatsApp.
Force Restart Your iPhone
This problem can also be caused by bugs in the iOS system and one of the best ways to fix this is to force restart the device.
This will remove all the unwanted cache and refresh the deice, hopefully fixing whatever problem is keeping you from backing up WhatsApp.
To force restart an iPhone 7 or 7 Plus: Press and hold both the Power and the Volume Up button at the same time for about 15 seconds. Release the buttons when the device begins to restart.
To force restart an iPhone 8 and newer: press and release the Volume Up button, press and release the Volume Down button and then press and hold the Side button until the device begins to restart.
Try Taking an iTunes Backup
If you are still unable to backup WhatsApp via iCloud, you can connect your device to your computer and create an iTunes backup instead.
Just connect the iPhone to your computer and open iTunes. In the “Summary” section, select “Back up Now” in the backups section and keep the device connected until the backup process is complete. Make sure that “This Computer” or “This Mac” is the location of the backup.
Apply a WhatsApp Transfer Tool
If none of the options above apply to you and you are looking for a viable way to ensure that the data on your WhatsApp account remains safe, you should consider using Foneazy WhatsApp Transfer.
This is a WhatsApp data management tool that will allow you to create a complete backup of all the data on your WhatsApp account on your PC for free. You can then use the same tool to restore the data onto the device when needed.
Here's how to use Foneazy WhatsApp Transfer to backup WhatsApp on your device:
Step 1: Install the program on your computer, open it after installation and connect the iPhone to the computer. In the main window, choose “Back up WhatsApp on Devices” from the options on the left side.
Step 2: When the program detects the connected device, click on “Back Up” to begin the backup process. Keep the device connected to the computer until you see a notification indicating that the process is completed.
Foneazy WhatsApp Transfer is more than just a WhatsApp backup solution. It has a lot of features that can help you manage WhatsApp in other ways, including the following:
- You can use it to transfer WhatsApp from one device to another, even when the devices are on a different platform. This makes it the most ideal solution for WhatsApp data transfer when switching devices.
- It is a great way to back up all the data on your WhatsApp account and restore the backup to your device or another device.
- It is fully compatible with all iOS devices, running all versions of iOS and Android devices, and running all versions of Android OS.
You expect iCloud Backup to work, but sometimes and for several reasons, it may fail. When this happens and every solution that you attempt doesn’t work, you need a viable solution to keep your WhatsApp data safe.
You can simply use Foneazy WhatsApp Transfer to create a backup of all your data on your PC. This complete backup will be accessible to you anytime you need to restore it to the device and you can use Foneazy to restore it. You can also restore the data to another device, ideal for when you’re switching devices.