Refund Policy

Our refund policy is that if you experience any problems using our products, we will do our best to try and troubleshoot or fix the problem. If we can't fix the issues, then we will issue a refund to you. Please contact us within 30 days of purchase and let us know the specific problem you're having.

You may not claim a refund under one of the following conditions

Non-technical conditions

When you purchase the product without using the evaluation Software. We advise that you read about all the features and functionalities of our program, and evaluate the product using the free trial version before buying.

When you purchase the product using credit card fraud or unauthorized payment methods or when your card is compromised. In this case, you should contact your bank to address these unauthorized payments.

Technical conditions

Refunds can be claimed under the following conditions

Non-technical conditions

Technical conditions

Process and issue the refunds

If a refund request is approved, Foneazy will process a refund within 2 business days. The refund will then be issued to the same account or payment method used to make the purchase.

You cannot request to change the refund payment mode. Depending on the method of payment, it may take up to 10 business payments for the refund to appear in your account.

The corresponding license will be deactivated as soon as the refund is approved. You will also be required to uninstall and remove the software in question from your computer.

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