We believe in developing meaning full, long-lasting relationships with our clients.
We are not the only software company developing individual-use software products, but we aim to be the best. One of our core principles is to develop and sell only high-quality, proven software products, even if it means we lose a few customers along the way.
The following are 5 reasons why you should trust us:
Foneazy has been in business for nearly 10 years. In that time, our team has acquired the knowledge to create successful products aimed at meeting all your needs no matter how complex.
Our expertise is not limited to phone related software. This is because we understand that as technology grows, so do the number and type of devices that can utilize that type pf technology. Therefore, we have developed numerous products along the way including data recovery and multimedia tools.
Each member of the Foneazy team is an expert in their field and they continually take courses to stay updated on the latest features, trends, tips and tricks that can be passed on to the end user.
At Foneazy we cultivate a culture of honesty in all communications with our users. We do not seek to replace unhappy clients, but rather find out what is making them unhappy and try to fix it.
Our experts put in long hours to come up with results. Honesty comes first, even if it means losing some business relationships.
Improving the quality of our products is paramount not just for our bottom line, but also for customer satisfaction. We therefore, utilize a well-though out quality management system aimed at providing the highest quality in every product that we design and launch.
Our system comprises of a formula to help us prepare the product for launch. This formula includes various quality-control aspects including customer focus, research and evidence-based decision-making.
We develop a product strategy with detailed information about the product and our vision for it. We use this strategy to provide a roadmap for our product from inception to launch, ensuring that only top-quality products leave our assembly line.
Customer feedback is also a huge part of our development process. Negative feedback is a learning tool that we use to fix any issues our products may have.
We develop products designed to meet your specific needs, and therefore only ask that you pay for what you need. This budget-friendly pricing model can be helpful with your cash-flow and financial planning.
Our prices are also very competitive when compared to competitors. You can get the same or even better product features for less money from us. We have been committed to providing users with cost-effective and easy-to-use high-quality products.
Our experienced customer support team is available to you 24 hours a day, 7 days a week to answer any question you may have about the function of our products. This applies to all clients, whether they have purchased one of our products or not.
An actual person will respond to your queries or you can submit a service support ticket online using our streamlined service ticket system.
We also provide a 30-day money back guarantee on all our products that you can use to claim your money back of the product doesn’t work within a month of signing up.