Account and Registration FAQs

When will I receive the registration code after placing my order?

After successfully purchasing the product, the registration information will be sent to your email within 1 hour automatically by our system. If you have not received it yet, please check your spam folder.

What should I do if I don't receive the registration code after placing my order?

In most cases, the registration code will be sent to your email within an hour of the order being successfully processed. If you have not received the registration code, please check your spam folder for the email. If there is no email in the spam folder, please check to see if your order was successfully created.

How do I register Foneazy products?

1. After purchasing the Foneazy product, you will receive an email with the registration code. Copy the registration code from the email.

2. Open the Foneazy software on your computer and click the Register icon in the top right corner. Paste the registration code here.

3. Click the Register button to proceed. You will get a pop-up window that shows you have successfully registered. You can read this tutorial to find more details.

What should I do if the product registration fails?

Please ensure that you have purchased and installed the correct product. Please make sure you copy and paste the registration code correctly and that your computer has a stable internet connection when registering the product. If the issue persists, please contact our customer support team ([email protected]) to troubleshoot the issue.

What should I do if I forgot my registration code?

If you have forgotten your registration code, please contact our support team to retrieve your license code.

Can I change the licensed email?

No, you cannot change the licensed email address as it is the unique identifier of your account.

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