Account and Registration FAQs

When will I receive the registration code after placing the order?

After successfully purchasing the order, the registration information will be sent to your purchase email in 1 hour automatically by our system. You can also check the spam folder if you have not received it yet.

What should I do if I don't get the registration code after placing my order?

In most cases, the registration code will be sent to your email address within an hour of the order being successfully processed.

If you have not received the registration code, please initially check your spam folder for the email. If there is no email in the spam folder, please check to see if your order was successfully created.

How to register Foneazy products?

You will receive an email with the registration code after purchasing the Foneazy product. Copy the registration code from the email.

Open Foneazy software on your computer and click the Register icon in the right-top corner and paste the registration code here.

Click on the Register button to proceed. You'll get a pop-up window that shows you have successfully registered. You can read this tutorial to find more details.

Failed to register the product?

Please ensure that the purchased and installed products are the same and that you do not install the wrong product. Please ensure that you copy and paste the registration code correctly.

Please check the internet connection on your computer when registering the product. If it still fails, please contact our customer team ([email protected]) and have them troubleshoot the issue.

What to do if I forgot my registration code?

If you don't remember the registration code, please contact us to get back your license code.

Can I change the licensed email?

Sorry, but you cannot change the licensed email address, because its the unique identifier of your account.

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