[Tech Article] How to Troubleshoot iPhone XR Black Screen

  1. Published on Feb 4, 2022
  2. Updated on Jan 27, 2022
  3. No Comments

While there are a lot of things that could go wrong with your iPhone XR, the most frustrating of these problems is when the device simply won’t turn on.

You may have tried pressing the power button several times, but the device still refuses to turn on.

This problem can be caused by a number of issues, most of which are software related. Very rarely, a hardware problem may cause the device to become unresponsive.

But unless you dropped the device or it fell in a bucket of water, your problem is more likely a software issue.

In this case, the solutions we will outline here will prove very useful to you. Let’s not waste any more time.

Charge Your iPhone XR for at Least 30 Minutes

Before we consider more invasive solutions, we must consider a very obvious reason why your iPhone XR is unresponsive.

It is possible that the device is simply drained of power. This is especially true if you don’t remember the last time, you charged the device.

Connecting the device to a charger and letting it charge for at least 30 minutes might just do the trick and wake the device up.

But before you do that, take a moment to clean out the charging port using a thin, soft stick. Dust and debris in the charging port can interfere with the charging process.

Here’s are some tips to help you optimize the charging process:

  • Ensure that you are using the official Apple cable and adapter to charge the device.
  • Make sure that the cable is connected to the device, but power is not passing over the device’s body.
  • Connect the charger to an AC power source.
  • You will know that the device is charging if you see the battery icon only and not the cable connector.

Charge Your iPhone XR for at Least 30 Minutes

After 30 minutes or so of charging press and hold the power button to see if the device responds. If not, try the next solution.

Force Restart iPhone XR While Charging

If the device still won’t turn on, leave it connected to the charger and force restart it.

A force restart is a good way to refresh the device and remove some of the system bugs that may be causing the device to be unresponsive.

Since it is also a good way to resolve lagging issues, it may also help the device charge a lot faster.

Here’s how to force restart your iPhone XR:

  • Step 1: Press and them immediately release the Volume Up button.
  • Step 2: Do the same with the Volume Down button.
  • Step 3: Then press and hold the Side/Power button until the Apple Logo appears on the screen.

Force Restart iPhone XR

Apply TinyFix iOS System Repair Tool

If a forced restart doesn’t work, then you may need to restore the device. The problem with restoring the device in iTunes or Finder is the possibility that you could lose the data on your device.

If you are unable to fix the device with a forced restart but you don’t want to lose any data, then we recommend using TinyFix iOS System Repair Tool.

This is a program that is specially designed to fix the most common iOS stuck issues including a device that is stuck on the black screen.

To use it to repair your iPhone XR, download and install the program on to your computer and then follow these simple steps:

  • Step 1: Open TinyFix iOS System Repair and connect the iPhone to the computer. On the program’s main interface, select “iOS System Repair” and then click “Standard Mode.”
  • Step 2: To fix the device, you will need to download the firmware package for the device. The program will already detect the most suitable firmware package and you have to do is click “Download” and then wait for the firmware package to be downloaded.
  • Step 3: Once the download is complete, click on “Fix” to begin fixing the iPhone. Keep the device connected through the repair process. The program will notify you when it is safe to disconnect the device.

 main screen of TinyFix

Restore iPhone XR in Recovery Mode

If a third-party solution is not an option for you, you may want to consider restoring the device in recovery mode.

You will need to put the device in recovery mode since the device is unresponsive and a simple restore may not work.

But it is worth noting that restoring the device in recovery mode will cause total data loss. Any data that was not included in the latest backup that you made will be gone for good.

But this is still a good solution for an unresponsive device. To restore the iPhone XR in recovery mode, follow these simple steps:

Step 1: Use the device’s original lightning cable to connect it to the computer. Open iTunes if it doesn’t automatically open.

Step 2: Then, press and release the Volume up button, press and release the Volume down button and then press and hold the Side/Power button.

Do not release the Side button unless you see the “Connect to iTunes” logo appear on the screen.

put iPhone XR in recovery mode

Step 3: Once the device is successfully in recovery mode, a message will popup in iTunes asking you to Restore or Update the device.

Choose “Restore” and iTunes will erase everything from the device. Just follow the on-screen instructions to complete the process.

finder recovery mode notification

DFU Restore Your iPhone XR

DFU mode restore is an advanced repair solution that you can use if all the solutions above don’t work. It is the most ideal solution for deeper system issues.

But while it will work to repair system issues, it is not a good idea to use DFU mode if the device has any kind of hardware damage.

Using DFU mode to repair a device with hardware damage can brick the device, making it completely useless.

To use DFU mode restore to repair the device, follow these steps:

Step 1: Connect the iPhone to the computer using USB cable.

Step 2: With the device connected, press and release the Volume Up button, press and release the Volume Down button and then press and hold the Power/Side button until the screen goes black.

Step 3: Without releasing the Side button, press and hold the Volume Down button and continue to hold both buttons for about 5 seconds.

Step 4: Then release the Side button, but continue to hold the Volume Down button until iTunes detects the device.

Step 5: Follow the on-screen instructions to restore the connected device.

DFU Restore Your iPhone XR

Is Your iPhone XR Still Stuck in Black Screen?

The solutions above are all ideal for a software problem. But if you dropped the device or it suffered liquid damage and then soon after developed this issue, then the problem is more likely a hardware-related issue.

To repair hardware damage, we recommend contacting Apple Support for further assistance. You can make an appointment at your local Apple Store and the technicians will examine the damage.

Depending on the availability of parts, you might even be able to get the iPhone XR fixed on the same day.


There are a lot of reasons why your iPhone XR may be stuck on the black screen. Sometimes the device simply needs to be charged and if the problem goes much deeper, you can use one or more of the solutions above to repair it.

Try to implement the solutions as precisely as you can and if you have any questions, use the comments section below to reach out to us and we’ll do out best to help you out.

Aaron Roussey

Aaron is tech-savvy and enjoys writing technical articles about phones, computers, games, and the internet!
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