How to Unlock Disabled iPhone: 4 Best Ways

by Maggie Mueller Updated On Sep 30, 2024 Published On Sep 25, 2024 Basic iPhone Tips Ideal for Newbies

Your iPhone can display the message "iPhone Disabled" if you enter the wrong passcode too many times. This can be a frustrating issue since you will be unable to access the device or any of the data on it. The good news is that it is possible to unlock a disabled iPhone, and there are several methods to do so. In this article, we will share the most effective solutions.

Why is Your iPhone or iPad Disabled?

The main reason your iPhone is disabled is that you entered the wrong passcode too many times. This is an iOS security feature designed to prevent unauthorized access to your device. There are several common scenarios that can lead to entering the wrong passcode repeatedly, including:

  • You forgot your iPhone passcode — the most common reason.
  • Mistaking other passwords for your screen passcode, such as your Apple ID password.
  • Accidentally pressing the wrong key multiple times without realizing it.
  • A child or pet playing with the device and entering the wrong passcode numerous times.
  • Rare system or hardware issues on your iPhone that trigger the security feature.

How Long Does the iPhone Stay Disabled?

The duration your iPhone remains disabled depends on how many times you've entered the incorrect passcode. The lockout periods are as follows:

  • 6th failed attempt: iPhone is disabled. Try again in 1 minute.
  • 7th failed attempt: iPhone is disabled. Try again in 5 minutes.
  • 8th failed attempt: iPhone is disabled. Try again in 15 minutes.
  • 10th failed attempt: iPhone is disabled. Try again in 1 hour.
  • 11th failed attempt: iPhone is disabled. Connect to iTunes.

Determine Your iPhone's Disabled Stage Before Proceeding

Before attempting to fix your disabled iPhone, it's important to determine the disabled stage it's in.

After the first incorrect passcode entry, your iPhone will not be disabled. However, after five incorrect attempts, it will lock your phone for one minute. If you see a message like "iPhone is disabled, try again in XXX minutes/hour," you still have a chance to avoid being fully locked out.

Take a moment to think of any possible passcode combinations. Maybe a family member or close friend knows it, or you've written it down somewhere. Finding the correct passcode can help you avoid data loss, so take your time.

iPhone is disabled, try again in XXX minuts/hour

It's crucial to remember that you only have ten attempts before the device is permanently locked. After ten incorrect passcode entries, your iPhone will display the message "iPhone is disabled. Connect to iTunes," preventing any further passcode attempts. At this stage, the only way to regain access to your iPhone is to erase everything and restore it to factory settings.

iPhone Disabled

Unlock a Disabled iPhone Using Unlocking Software

Fixing a disabled iPhone can be challenging, especially if you're not very familiar with technology, as many solutions can be complex. If you've completely forgotten your screen passcode and need to regain access quickly, there's an easier way. You can use iPhone unlocking software, such as Unlockit iPhone, which allows you to unlock your disabled device efficiently.

This tool is useful in various scenarios, such as:

  • When you need to regain access to your iPhone quickly and effectively.
  • When other methods have failed.
  • When you want to bypass MDM lock, unlock Screen Time passcode, and remove Apple ID without passcode on your iPhone.

Here's how to use Unlockit to fix a disabled iPhone:

Step 1. Download and install Unlockit iPhone on your computer.

Step 2. Open the program on your computer and select "Unlock Screen Passcode" from the homepage.

select Unlock Screen Passcode

Step 3. Click "Start" and connect your iPhone to the computer..

Unlock Screen Passcode home page

Step 4. You'll need to install the latest firmware as part of the unlocking process. Confirm the version displayed on the screen, then click "Download" to initiate the download.

Download the Latest Firmware

Step 5. Once the download is complete, click "Remove," and the program will begin unlocking your disabled device. You can then set up the device and create a new passcode.

the passcode is successfully removed

Unlock a Disabled iPhone or iPad via iCloud

If you've enabled Find My iPhone, you can also fix a disabled iPhone via iCloud.com. Here's how:

  1. Visit icloud.com/find and sign in with your Apple ID.
  2. Click on "All Devices" at the top, then select the iPhone you want to fix.
  3. Select "Erase This Device," and iCloud will reset the device. Once the process is complete, the iPhone will restart, and you can set it up again with a new passcode.

Unlock a Disabled iPhone or iPad via iCloud

Unlock a Disabled iPhone Using a Mac or Windows PC

If Find My iPhone isn't enabled, your other option is to restore the device in recovery mode using iTunes or Finder from your computer. Here's how:

Step 1. Open iTunes (on a PC) or Finder (on a Mac), but don't connect the iPhone just yet.

Step 2. Connect the device to your computer, then put the device in Recovery Mode. The steps vary depending on your iPhone model:

For iPhone 8 and newer: Press and quickly release the volume up button; Press and quickly release the volume down button. And then press and hold the Side button until the Recovery mode screen shows on your iPhone.

iPhone 8 or later in recovery mode

For iPhone 7 and 7 Plus: Press and hold the Side Button and the Volume Down button until Recovery Mode appears.

iPhone 7 in recovery mode

For iPhone 6s and earlier: Press and hold the Side/Top Button and the Home Button, Continue holding the buttons until the Recovery Mode screen appears.

iPhone 6s in recovery mode

Step 3. Finder or iTunes will detect your iPhone. When prompted, choose "Restore." Once the process is complete, you can set up the iPhone as new.

finder recovery mode notification

Unlock a Disabled iPhone Running iOS 15.2 or Newer

If your iPhone is running iOS 15.2 or newer, you can erase the disabled device and start fresh without needing iTunes, Finder, or a browser.For this to work, your iPhone must be connected to Wi-Fi or cellular data. Don't restart a disabled iPhone, as it won't reconnect to Wi-Fi.

  1. On the "iPhone Unavailable" (From iOS 15.2 onward: "iPhone Unavailable" replaces "iPhone Disabled") screen, choose "Erase iPhone" or, on iOS 17 and newer, "Forgot Passcode." If you don't see either option, you'll need to use Unlockit iPhone, iCloud or a computer.
  2. On the "Security Lockout" screen, select "Erase iPhone/Forgot Passcode."
  3. Enter your Apple ID password.
  4. Tap "Erase iPhone" to confirm. Once the process completes, you can set up your device as new and restore your data from an iCloud backup.

Erase iPhone

Prepare for the Future

A passcode is your first line of defense against unauthorized access, but there are additional steps you can take to protect your data in case you forget your passcode again:

  • Enable automatic iCloud backups to safeguard your data. Go to Settings > [Your Name] > select your iPhone > iCloud Backup, and turn on the feature.
  • Set up biometric password alternatives like Face ID or Touch ID. For Face ID, go to Settings > Face ID & Passcode > Enter Your Passcode > Get Started. For Touch ID, go to Settings > Touch ID & Passcode > Add a Fingerprint.

Conclusion

If none of the methods above work, it may be time to visit your local Apple Store. Apple technicians can identify issues you may have missed, including battery or hardware problems that can be difficult to fix.

It's easy to accidentally enter the wrong passcode too many times and end up locked out of your iPhone. We hope the solutions provided here help you resolve the iPhone disabled issue and regain access to your device.

Maggie Mueller
Meet Maggie Mueller, a seasoned technical writer whose passion for technology is matched only by her commitment to helping others navigate the digital landscape. With an infectious enthusiasm for unraveling the complexities of iOS, Android devices, and software, Maggie is your friendly guide in the world of tech, providing clear, concise, and accurate insights.
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