'Turn Passcode Off' Greyed Out on iPhone- Why It Happens

by J. Robertson Macaulay D. Young Updated On Feb 1, 2024 Published On Feb 1, 2024 Basic iPhone Tips Ideal for Newbies

I used to have my work email on my phone and that required me to have a 6 digit passcode. I have removed all work related apps from my phone and Turn Off Passcode is still greyed out. I would like to remove passcode from my Apple Watch and iPhone. Help!

—— abbi228 from Apple Support Community

Are you trying to change your lock screen options and find the 'turn passcode off' greyed out. You can't click it, and it won't let you move the process forward, either.

So, what do you do? We've got just the solution for you! In this guide, we will look into why your passcode option is greyed out and see how to fix it with some simple solutions.

Let's get right to it.

Why 'Turn Passcode Off' Is Greyed Out on Your iPhone?

Wondering why the option to 'Turn Passcode Off' is greyed out on your iPhone? If you find that you're unable to access this feature, it is very likely be because it's disabled through the Screen Time settings on your iPhone or due to your device being supervised by a Mobile Device Management (MDM) program, particularly if it's owned by your employer or school.

Turn Off Screen Time on Your iPhone or Apple Watch

Option 1: Turn Off Content & Privacy Restrictions Only

The screen time feature created by Apple aims to address smartphone addiction by providing users with insights into their mobile device usage. This tool allows users and parents to better manage the frequency of iPhone or iPad usage by setting limits.

Among the aspects controllable through Screen Time, "Content and Privacy" is one key area. Enabling Content and Privacy restrictions on your iPhone or iPad restricts the ability to turn off the passcode, sign out of your Apple ID, and disables certain device features.

To check if you are restricted by Screen Time:

  1. Go to Settings > Screen Time > Content & Privacy Restrictions.
  2. Scroll down to the Allow Changes part and look for the Passcode Changes.
  3. If the option is set as Don't Allow, then you have found the reason why the option to 'Turn Passcode Off' is greyed out.

Privacy Restrictionsthe Passcode Changes turn off  Don't Allow

To disable content and privacy restrictions on your iPad or iPhone:

  1. Navigate to Settings > Screen Time > Content & Privacy Restrictions.
  2. Toggle off the button to disable Content & Privacy Restrictions.
  3. Enter your screen time passcode to make changes to this setting.

If the "turn off passcode" option remains greyed out even after disabling content and privacy restrictions, consider disabling Screen Time entirely on your device.

Screen TimeContent & Privacy Restrictions turn off Content & Privacy Restrictions

Option 2: Turn Off Screen Time Completely

If you prefer to disable the Screen Time on your device completely, follow these simple steps:

  1. Open Settings and select Screen Time.
  2. Scroll down and choose Turn Off Screen Time.
  3. A prompt will ask you to enter the Screen Time Passcode.
  4. Once entered, tap Turn Off Screen Time again to confirm your decision.
  5. The screen time feature is now turned off and will only resume when manually reactivated.

Note: If you forget your Screen Time passcode, learn how to reset it for access.

select Screen TimeTurn Off Screen Time  enter the Screen Time Passcode

What to Do If You Forgot Screen Time Passcode?

Before you can disable the Screen Time feature, it's necessary to input your Screen Time passcode. However, if you find yourself unable to recall the passcode and are unable to reset it, don't worry. Unlockit iPhone unlocker is a reliable iPhone unlocking tool designed to bypass Screen Time passcodes, MDM locks, and screen passcodes.

This software is well-regarded for addressing mobile concerns and is considered one of the safest options for Apple users seeking to unlock their devices.

To make the the "Turn off Passcode " accessable using Unlockit iPhone unlocker, follow these straightforward steps:

  1. Download and install Unlockit iPhone unlocker on your computer.
  2. Open the program and select "Remove Screen Time Passcode."
  3. Connect your iPhone or iPad to the computer using a USB cable. Make sure the device is already connected to the PC before this step.
  4. Once connected, click on Start.
  5. A prompt will guide you through the steps to disable Find My. Follow these steps, as Find My must be turned off before removing the screen time passcode.
  6. After turning off Find My, Unlockit iPhone unlocker will commence removing the screen time passcode. A progress bar will be displayed on the screen; please be patient until the process is complete.

Once the screen time passcode is successfully removed, your iPhone or iPad will restart on its own. Congratulations, you have now successfully eliminated the screen time passcode on your device.

launch Unlockit iPhone

Check If There Is a Company Profile on Your Device

Using remote management solutions and installing a configuration profile on your device may lead to certain features being restricted, such as the ability to turn off the passcode.

So, the next thing that you can look into is seeing if there's a configuration profile enrolled by your company or school on your device. Follow these steps on your iPhone:

  1. Open Settings and go to General > Profiles & Device Management.
  2. If you see a configuration profile listed on the page, select it, and then tap Delete Profile.
  3. Confirm the deletion by entering your passcode.

After removing the configuration profile, you may notice that the Turn Passcode Off option is no longer greyed out.

Check If There Is a Company Profile on Your Device

Reset All Settings on iPhone

Another thing you can do to address the issue of the "Turn Passcode Off" option being greyed out, you can try resetting all settings on your iPhone. If you're uncertain about the specific reason preventing you from turning off your passcode, such as the absence of device management on your iPhone, performing this operation may help resolve the situation.

Follow these steps:

  1. Open Settings and select General.
  2. Scroll down and find "Transfer or Reset iPhone."
  3. Tap on Reset and choose Reset All Settings.
  4. Enter your passcode to confirm the reset.

By resetting all settings, you may resolve the issue with the greyed-out "Turn Passcode Off" option on your iPhone.

Reset All Settings on iPhone

'Turn Passcode Off' Still Greyed Out? Contact Apple

If you're still facing the turning off the passcode greyed out issue on your iPhone despite attempting all the aforementioned tips, it's advisable to contact Apple experts for special assistance. For an even more hands-on approach, consider scheduling an appointment at an Apple Store's Genius Bar, if one is available nearby.

To Conclude

There you have it. You should be able to easily turn off your passcode now without it being greyed out. A simple fix here and there can easily get rid of small issues like this. However, if your passcode option still hasn't been activated, you might need to reach out to Apple Support for help.

One thing to remember is that it's essential to not forget your Screen Time passcodes since they can be very hard to reset. Overall, we hope the hacks and solutions in this guide helped you remove your passcode successfully.

J. Robertson Macaulay D. Young

Mako is a technical writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or Android device or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.

Learn more
Foneazy uses cookies to personalize your experience on our website. By continuing to use this site, you agree to our privacy policy. OK