Pokémon Go Adventure Sync Not Working on iPhone? How to Fix

  1. Published on Sep 10, 2021
  2. Updated on Sep 10, 2021
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Pokémon Go Adventure Sync may fail to work as it should if you are using an outdated version of Pokémon Go or if you have enabled battery saver/optimizer.

When Adventure Sync fails to work on your iPhone device, it means that you are unable to get any Pokémon Go rewards associated with the feature, which can be frustrating if you have been working hard to attain the distances required for the rewards.

It is important to note however that there are very many reasons why Adventure Sync may fail to work. The solutions in this article are the best solutions to help you fix Adventure Sync when it will not work properly on your iPhone device.

Pokémon Go Adventure Sync may fail to work

Before we Start

Before we can attempt any solutions to fix this problem, go through the following list just to make sure that you’re not missing something;

  • Ensure that Adventure Sync is on and connected in the Pokémon Settings
  • Restart the device, open the Apple Health app to check if it is recording your steps. Then open Adventure Sync to make sure it is working.
  • Make sure that your device is compatible with Adventure Sync. Most iPhones are, but it doesn’t hurt to check.
  • Please note that it can take several hours (sometimes even 24 hours) for Adventure Sync to sync with your steps on Apple Health.
  • Any data that you enter manually in Apple Health will not count in Adventure Sync. Please note that any data entered using third-party apps is considered manual unless you are using the app with Apple Health API.
  • Check if Apple Health is keeping track of your physical activity.
  • Make sure that Pokémon Go is fully closed because even if it is running in the background, Adventure Sync will not work.
  • Ensure the device has the required sensors to track the distance and steps
  • Adventure Sync caps the speed at 10.5km/h and anything over this limit will not count.
  • Log out of Pokémon Go and Apple Health and then sign back in to see if the issue has been resolved

Adventure Sync isn’t tracking the fitness progress.

The following are the solutions to try is Adventure Sync is not tracking your fitness progress;

  • Make sure that the device has the necessary sensors to track distance and steps.
  • Ensure that the location permissions are set to “always allow” Pokémon Go to access the location services even if the app is closed.   To do that, go to Settings > Privacy > Location Services > Pokémon Go and turn on “Always” under “Location Permissions.”
  • Open the Apple Health app to make sure that the device is working properly and that it is recording your fitness. To check, open Apple Health, tap on “Sources” and make sure that Pokémon Go is listed as a connected source.

Only a portion of my distance walked is credited by Adventure Sync.

  • First, please note that there is a delay of several hours for Pokémon Go to sync with Apple Health tracked steps. So, Adventure Sync may not show the most up-to-date information. Restarting the app may help.
  • If your device is on battery-saving mode, the sensors required for Adventure Sync to work may be disabled, which can affect how it works. Disabling battery-saving mode is one way to solve this issue. Note however that Pokémon Go’s Battery Saver Mode will not affect Adventure Sync.
  • Any fitness data that you enter manually will not count towards Adventure Sync.

Every time I open the Pokémon Go app, it asks for location permissions.

On some iOS devices, you may be asked to allow location permissions every time you open the app until you choose to “always allow” location permissions. The first time you install the app, reinstall it or get a new phone, you may see a prompt asking you to allow Pokémon Go to access your location.

Choose “Allow While Using App” and when you close the app, iOS will prompt you to confirm the location settings. Choose “Change to Always Allow” to ensure that Adventure Sync can accurately track location data when Pokémon Go is closed.

If you don’t see any prompts on your screen, the best way to make sure that you have provided the correct permissions is to go to iOS Settings -> Privacy -> Location Services -> Pokémon GO -> and turn Location Permissions to “Always.”

You should enable Adventure Sync in the Settings as it will be turned off unless “Always Allow” is selected.

Other Troubleshooting Tips to Fix Pokémon Go Adventure Sync Now Working on iPhone

Update Pokémon Go App

Updating the Pokémon Go app to the latest version is one of the best ways to get rid of some of the bugs that may affect Adventure Sync. Go to the App Store on your device and tap on the “Updates” tab to update Pokémon Go.

Once it is updated, re-enable Adventure Sync to see if it works.

Turn off Battery Saver Mode on the Device

Battery saver mode may interfere with the sensors required to make fitness apps like Apple health work properly. Therefore, turning off Battery Saver is a good way to fix issues with Adventure Sync. To do it, follow these steps (they may vary depending on your device model);

  • Step 1: Open the Notification/Control panel by swiping up or down from the top of the screen
  • Step 2: Tap on the battery saver icon to turn it off.

You can then go to the Battery saver menu to confirm that the feature has been disabled.

  • Step 1: Open the Apple Health App
  • Step 2: Choose “Pokémon Go” and turn on all the permissions
  • Step 3: Now go back to the home screen and open the account settings
  • Step 4: Tap on “Privacy” and then select “Apps.”
  • Step 5: Tap on “Pokémon Go” and allow all permissions
  • Step 6: Open the “Privacy Settings” again and then tap “Motion & Fitness.”
  • Step 7: Select “Fitness Tracking” and turn it on
  • Step 8: Go back to the Privacy Settings again and then tap “Location Services.”
  • Step 9: Tap on “Pokémon Go” and change the location permission to “Always.”
  • Step 10: If a prompt appears on the screen, select “Change Always to Allow.”

Change the Device’s Location to High Accuracy

If the location mode on your device is set to low accuracy, Pokémon Go and by extension, adventure sync may not work properly. Here’s how to change it to High Accuracy;

  • Step 1: Close Pokémon Go if it is open
  • Step 2: Open the Settings and then touch and hold on to “Location.”
  • Step 3: Tap on “Mode” and then select “High Accuracy.”

Then open Pokémon Go to see if Adventure Sync is working.

Change Permissions for Pokémon Go and Connected Health App

If Pokémon Go and Apple Health do not have the correct permissions, Adventure Sync will have a very hard time capturing the correct information. Here’s how to change the permissions;

Uninstall and reinstall the Pokémon Go App

Adventure Sync should work now, if you’re still having issues, uninstall the Pokémon Go app, restart the iPhone and then reinstall the app.


The solutions above should be able to help you fix any issues you are having with Pokémon Go Adventure Sync. If you have any questions about any of the solutions we have outlined above, post them in the comments section below and we’ll find additional solutions for you.

Any comments you may have, or a solution we may have overlooked is also welcome. Just use the comments section below to share your thoughts.

Aaron Roussey

Aaron is tech-savvy and enjoys writing technical articles about phones, computers, games, and the internet!
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