If your iPhone is stuck on the "Enter Passcode" screen, you may not be able to use it all. This can be problematic because you cannot access any aspect of the device to try and fix it.
But a frozen iPhone is not an uncommon occurrence and there are several steps that you can take to try and fix it. Here, we will outline the best steps to take when your iPhone is frozen on the "Enter Passcode" screen.
Your iPhone could be frozen because of a software or hardware problem. But the most common reason is a problem caused by system glitch.
This is why the solutions here primarily deal with repairing underlying software issues that could cause your device to freeze.
Let's start with the first solution you should try;
The first thing you should try to do when your iPhone is frozen is to back up the data on your iPhone, just in case the device freezes again.
Back Up Your iPhone to iCloud
Connect the iPhone to s Wi-Fi network and then open Settings and tap on your name at the top of the screen. Tap "iCloud > iCloud Backup." Make sure it is turned on and then tap "Back Up Now" to begin the process.
Back Up Your iPhone to iTunes
On PC or Mac running macOS 10.14 and older, you can backup the iPhone using iTunes. To do that, connect the device to the computer, open iTunes and click on the iPhone icon in the upper-left hard corner. Select "This Computer" and then select "Back Up Now."
Back Up Your iPhone to Finder
With the release it macOS 10.15, syncing and management of iOS devices moved to Finder. To back up the device to Finder, connect the iPhone to the Mac and open Finder. Click on the iPhone under "Locations" and select "Backup all the data on your iPhone to this Mac." Then select "Back Up Now."
A hard reset can work to fix software problems and unfreeze your iPhone, but it may not work if the problem is caused by a hardware issue.
To hard reset the device, press and hold the Sleep/Wake button and the Home button for at least 10 seconds. For the iPhone 7 and 7 Plus, press and hold the Power and the Volume Down button at the same time until the Apple Logo appears.
For iPhone 8 and newer devices, press and release the volume up button, press and release the volume down button and press and hold the Side button until the Apple logo appears.
You can also revive the device by simply charging the device. Plug in the device directly to the power adapter and not to a computer USB port and let it charge uninterrupted for at least an hour. If it still frozen after charging, try the next solutions.
If you can access the device's settings, resetting the settings may be a good way to eliminate any problematic settings. Doing so will return the device's settings to factory defaults, but it can be a good way to fix a frozen device. Here's how to do it;
The most common solution for software problems is restoring the device in iTunes. But restoring the device in iTunes can cause total data loss.
If you don't want to lose data on your device, consider using TinyFix to fix the iOS system and unfreeze the device.
This program is very easy to use, just install it on your computer and then follow these simple steps;
Step 1: Run the software and click on "iOS System Repair" in the main interface.
Step 2: Connect the iPhone to the computer using its lightning cable and then select "Standard Repair Mode."
Step 3: Click on "Download" to begin downloading the firmware needed for the repair process.
Step 4: When the download is complete, tap "Fix Now" and wait while TinyFix repairs the device. Your device will restart as soon as the repair is complete and you shouldn't encounter any issues.
It is important to ensure you have a backup of all the data on your iPhone before restoring the device to its factory settings. This is because restoring the iPhone will cause total data loss. To restore your iPhone, follow these steps;
If you have tried all these steps and your iPhone is still frozen, it is time to consider that this problem is caused by a hardware issue and you may need to seek help from a technician. If your iPhone is still under warranty, you can get it replaced for free.
Make an appointment at your local Apple Store and Apple technicians will offer you a fee diagnosis to determine the problem. If repairs are required and the device is not under warranty, they will give you a quote for the price of repairs.
A frozen iPhone can be difficult to fix. But the solutions above can help. Try to implement one solution after the other until you find one that works for you. As usual, we welcome your feedback.
Use the comments section below to share your thoughts on this topic or any other iPhone related problems. If you have any questions on this topic, let us know and we'll do our best to help you find solutions.
Mako is a technical freelance writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.