iPhone Storage Stuck on Calculating? Try These 6 Fixes

by J. Robertson Macaulay D. Young Basic iPhone Tips Ideal for Newbies Published On Aug 9, 2022 Updated On Aug 25, 2022

Your iPhone makes it very easy for you to easily determine how much storage space you have on the device.

The option to see the amount of storage space that each app and type of data is taking up on the device is available in the device’s settings.

But sometimes, when you try to check, your iPhone can get stuck on “Calculating category sizes.”

While this isn’t a common problem, it can sometimes affect a sizable number of iOS devices for several reasons.

Here, we will show you what you can do when this happens.

What is iPhone Storage Stuck on Calculating

Although this is a problem that you may expect to see in an older device, some users have reported this issue on iPhone 12 and iPhone 13 models.

One user on Reddit indicated that the issue began soon after they updated their device to iOS 15.

This may point to a bug in the recent iOS update as the main cause of this problem, in which case, you may be able to resolve it by simply installing a more recent update that Apple releases to fix the bug.

But there are also a few other users who say that the issue seemed to come out of nowhere.

This may mean that this problem can be caused by several factors including software issues that you may not be able to immediately diagnose.

In this article, we have put together the troubleshooting steps you can follow when your iPhone storage is stuck on “Calculating.”

iPhone Storage Stuck on Calculating

Be Patient

It is not uncommon for you to see a spinning wheel when you try to determine the amount of storage space on your iPhone.

This is typically the case when there is a lot of data on the device and your iPhone understandably needs some time to calculate the amount of data on it.

There are times when this “Calculating” screen can last for up to 3 mins before you see the results. So, you might want to be a little patient with the process.

Force Quit Settings App

Since this process is run by the Settings app, force quitting and then restarting the Settings app can help resolve any system errors that may be causing the issue. Here’s how to do it:

Step 1: Open the App Switcher on the device. To do that swipe up from the bottom of the screen and pause in the middle. If your iPhone has a Home Button, double tap on it to open the App Switcher.

Step 2: Locate the Settings app card and swipe it up and off the screen to force close it.

Step 3: Now go back to the Home Screen and tap on the Settings app icon again to launch the settings on the iPhone.

Step 4: Then tap on “General > iPhone Storage to see if the issue has been resolved.

Force Quit Settings App

Update the iOS to the Latest Version

Since this problem is often caused by a bug in the iOS system, an update may be one of the best solutions.

This is especially true if the problem began soon after you updated the device to the latest version of iOS.

Apple may have released a point update specifically to resolve the issues caused by the major update.

To check if an update is available, open the Settings app and tap on “General > Software Update.”

If an update is available, just tap “Download and Install” to update the device.

Once the update process is complete, go to Settings > General > iPhone Storage to see if the problem has been resolved.

Update the iOS to the Latest Version

Restart Your iPhone

Sometimes the simplest solutions can be the most effective. So, if an update is not available or you update the device but you are still unable to check your storage situation, restarting the device might be a good solution.

Press the power button or the Power and one of the Volume buttons for newer iPhone models and when the “Slide to Power Off” screen appears, drag the power icon to turn off the device.

Leave the iPhone off for up to a minute and then press the Power button again until the Apple logo appears and the device restarts.

 Restart Your iPhone

Force Restart the iPhone

If a simple restart doesn’t work, then you can try to force restart the iPhone. The process to force restart the device will depend on the iPhone model that you have. Here’s how to do it:

Force Restart iPhones with Face ID

This method will work to force restart an iPhone X, iPhone XR, iPhone 11, iPhone 12, or an iPhone 13:

Press and release the Volume up button, and press and release the Volume Down button. Then press and hold the Side button. Release the Side button when the Apple logo appears on the screen.

Force Restart iPhone 12

Force Restart iPhone 8 or iPhone SE (2nd Generation)

Press and quickly release the Volume Up button, press and release the Volume down button, and then press and hold the Side button. Let go of the Side button when you see the Apple logo.

Force Restart iPhone 8

Force Restart an iPhone 7 or 7 Plus

Press and hold both the Volume Down and the Power buttons at the same time. When you see the Apple logo appear on the screen, release both buttons.

Force Restart iPhone 7

Force Restart iPhone 6s or iPhone SE (1st Generation)

Press and hold both the Power and the Home buttons at the same time. Release both buttons when you see the Apple logo appear on the screen.

Force Restart iPhone 6S

Reset All Settings

You can also resolve this problem by resetting the settings on the device. This is a good way to remove any conflicting settings that may affect the function of the Settings app and the device in general.

To reset all settings on the device, go to Settings > General > Reset > Reset All Settings. When the process is complete, your iPhone will restart automatically.

You can then go back to Settings > General > iPhone Storage to check your storage capacity.

Reset All Settings


Although the iPhone Storage being stuck on “Calculating” is not a very common problem, certain errors in the operating system can affect the device so much that you are unable to tell the amount of storage space on the device.

But it is a fairly easy problem to fix and one or more of the solutions above should be able to help you resolve the underlying causes.

We value your feedback. Just use the comments section below for any comments or questions you may have on this topic or any other iOS-related problem.

J. Robertson Macaulay D. Young

Mako is a technical freelance writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.
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