iPhone Stuck on Emergency SOS Mode? Here Are The Reasons Why and Fixes

by J. Robertson Macaulay D. Young Updated On Apr 19, 2023 Published On Dec 7, 2021 Basic iPhone Tips Ideal for Newbies

Your iPhone's Emergency SOS mode is a very useful solution that can come in handy when you're stuck in various emergency situations.

But sometimes, user have reported that their iPhone for one reason or another has remained stuck on Emergency SOS.

The main issue with this kind of iOS stuck issue is that you are completely unable to make any phone calls on the device, unless the calls are to your emergency contact.

This can be quite frustrating, particularly if you are unsure of what caused the problem in the first place.

Here, we look at this uncommon iOS stuck issue, why it happens and what you can do to fix it when it does.

Why iPhone Stuck on Emergency SOS Screen

While it may not be exactly easy to figure out the main cause of this problem.

There are some things you can do on your device or some actions that you can take that may make the iPhone more susceptible to this problem.

These include the following:

  • Your iPhone can get stuck on the Emergency SOS Screen if you attempted to restart or force restart your device using the Power, Volume Down or Volume up button, but you ended up pressing the wrong buttons. Pressing the wrong buttons by mistake has been known to get the device stuck on the Emergency SOS screen.
  • Your iPhone can also get stuck on this screen if you attempt to jailbreak the device and you make a mistake or a system wide failure occurs during the jailbreak process.
  • It is also possible that your child turned on Emergency SOS mode in the settings accidentally.

Try These Steps to Fix iPhone Stuck on Emergency SOS

Whatever the reason, the following are some of the most effective solutions that you can try for an iPhone that is stuck on Emergency Mode:

Turn off the iPhone and Charge It for a While

One of the best solutions for this particular iOS stuck issue is simply turning off the iPhone and then connecting it to a charger for at least an hour, before trying to turn it back on.

But more often than not, even if you let the device charge undisturbed for more than an hour, you may find that the device is still stuck on "Your Emergency Contacts Have been Notified," which is just another form of this problem.

Plug the iPhone into charger

Force Restart Your iPhone

If simply restarting the device doesn't work, you may want to try force restarting the iPhone.

This solution differs from a restart as it is a much better way of resolving some of the software glitches that may be causing the device to get stuck in the first place.

The method you use to restart your iPhone will depend on the model of iPhone that you have.

Here's how to force restart the different iPhone models available in the market:

  • For iPhone 6 and 6 plus: Press and hold the power and home buttons at the same time until the Apple logo appears on the screen and the device restarts.
  • Force iPhone 7 and 7 Plus: Press and hold the power (side) and the volume down button together until the Apple logo appears
  • For iPhone 8 and earlier: Press and release the volume up button, press and hold the volume down button and then press and hold the side button until the Apple Logo appears.

Force Restart Your iPhone

Apply TinyFix iOS System Repair Tool

Even a forced restart may not be enough to repair the device. When it fails your only option may be to factory reset your iPhone in iTunes.

But factory resetting your iPhone should be a last resort since it may cause total data loss, particularly if you don't have a recent backup of the data on your device.

If you would rather not lose all the data on your device, we recommend choosing TinyFix to fix the device.

TinyFix is an iOS System Repair program can be very useful in the repair of over 200 different iOS system problems, including an iPhone stuck on the Emergency SOS screen.

One of its main advantages, other than the fact that it is very effective, is that it very easy to use, allowing you to repair the device in just a few simple steps.

The following are the simple steps that you can employ to repair the device using TinyFix:

Step 1: Start by downloading and installing the program on to your computer.

Step 2: Launch TinyFix and then connect the iPhone 11 to the computer using USB/lightning cable. In the main window, choose "iOS System Repair."

 main screen of TinyFix

Step 3: Select "Standard Repair Mode" to fix the device without affecting the data on it.

Standard Repair Mode

Step 4: In the next screen, you will be prompted to download the latest firmware package. Click on "Download" to begin downloading the package.

get the appropriate firmware

Step 5: When the download is complete, click on "Fix Now" to start fixing the device. Keep the device connected to the computer until the process is complete and the iPhone restarts in normal mode.

repairing the device

Restore Your Device via iTunes or Finder

iTunes is often the go-to solution for most people when they find themselves experiencing a problem like this one, and with good reason.

Restoring your device via iTunes or Finder is effective because it will scrub all iOS system bugs and glitches that may be affecting the device, causing it to remain stuck.

But please note that restoring your device in iTunes or Finder is the same as factory resetting the device. This means that you will lose any data that may not be include in your most recent backup.

But the process is very easy: just follow these steps to restore your iPhone:

Step 1: Open iTunes or Finder on your computer and take a moment to make sure that the version of iTunes or Finder on your computer is the latest. Use the device's lightning/USB cable to connect the device to the computer.

Step 2: iTunes or Finder should be able to detect the connected iPhone. Click on it when it appears in the top-left corner of the screen.

Step 3: Click on "Summary" and then select "Restore iPhone." Confirm that you want to restore the device and keep it connected to the computer until the restore is complete and the iPhone restarts.

restore iPhone

Restore iPhone in Recovery Mode

If a simple restore doesn't work or if iTunes is unable to detect the connected device, you can try to put the device in recovery mode to reinstall the iOS completely.

This is one of the best solutions for the most stubborn iOS issues and usually works, although as you can probably guess, you will lose all data on your device.

Follow these steps to reinstall the iOS on your device by restoring it in recovery mode:

Step 1: Connect the iPhone to the computer and open iTunes or Finder.

Step 2: With your iPhone connected to the computer, use the following combination of buttons to put the device in recovery mode:

  • On iPhone 6s and Below: Press and hold both the Home and the Power buttons until you see the Connect to iTunes Logo.
  • On iPhone 7 and 7 Plus: Press and Hold both the Side and the Volume Down buttons for at least 10 seconds or until you see the Recovery Mode screen.  
  • On iPhone 8 and later: Press and release the Volume Up button. Press and release the Volume Dow button and then press and hold the Side button until the recovery mode screen appears.

iPhone 8 or later in recovery mode

Step 3: You will be promoted to either "Update" or "Restore" the iPhone. Click "Update" and iTunes or Finder will attempt to update the device without deleting any data.

If the update doesn't work, repeat the process and choose "Restore" instead to restore the device to its factory settings. Keep the device connected to the computer until the process is complete.

Restore iPhone in Recovery Mode

The whole process will take about 15 minutes. If it takes more than 15 minutes, the device may exit recovery mode and you will need to repeat step 2 above.

You should also ensure that the version of iTunes you have is up to date to avoid any iTunes errors.

Wrapping Up

The most effective solutions to resolve any iOS stuck issues, including a device stuck on the Emergency SOS screen is to restore the device or put it in recovery mode.

But as reliable as these two solutions can be, they will cause you to lose all data on your device. If you don't have a backup or you want a solution that is much easier to implement, choose TinyFix iOS System Repair tool.

J. Robertson Macaulay D. Young

Mako is a technical writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or Android device or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.

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