How to Fix "iPhone is Disabled. Connect to iTunes" Error

by J. Robertson Macaulay D. Young Updated On Oct 11, 2024 Published On Mar 29, 2023 iOS

Oh, the dreaded "iPhone is disabled, connect to iTunes" message! We've all been there or at least know someone who has. Whether it's due to a curious toddler or a moment of forgetfulness, a disabled iPhone can feel like a frustrating barrier between you and your digital life.

But don't worry! We're here to share some insider tips to help you easily bypass that disabled iPhone screen. Buckle up and prepare for a smooth ride back to your digital world with our easy-to-follow guide.

Why is Your iPhone Disabled?

Before we dive into the solutions to bypass the disabled iPhone, it's important to understand why this happened in the first place.

If you see the message "iPhone is disabled, connect to iTunes," it's usually because you've entered the wrong passcode too many times on the lock screen. Your iPhone becomes disabled as a security feature to prevent someone from trying to guess your passcode and access your device.

Here's how the delays work after entering the wrong passcode:

  • 6 wrong attempts: iPhone is disabled. Try again in 1 minute.
  • 7 wrong attempts: iPhone is disabled. Try again in 5 minutes.
  • 8 wrong attempts: iPhone is disabled. Try again in 15 minutes.
  • 9 wrong attempts: iPhone is disabled. Try again in 60 minutes.
  • 10 wrong attempts: iPhone is disabled. Connect to iTunes.

Note: If you've set your iPhone to erase all data after 10 failed passcode attempts, you'll have only 5 attempts before it gets disabled for one minute. Without this setting, you get 10 attempts before the iPhone is disabled.

iPhone Disabled

What Does "iPhone is Disabled, Connect to iTunes" Mean?

This message means you've used up all the allowed passcode attempts, and your iPhone is now completely locked. To regain access, the only way is to reset your device.

If your iPhone is backed up to iCloud or iTunes, you can recover your data during this process. Without a recent backup, you may lose some new content, but it's still essential to reset your iPhone to get it working again.

While Apple suggests connecting your iPhone to iTunes or Finder on your computer and restoring it using Recovery Mode, there are other methods you can try to unlock your disabled iPhone. Keep reading to explore different solutions and choose the one that works best for you.

How to Fix "iPhone is Disabled, Connect to iTunes"?

Bypass iPhone Disabled Using a Synced Computer

If your iPhone is synced with iTunes or Finder on your computer, you can easily restore it in a few steps.

Note: If your iPhone isn't synced with this computer, skip to the next solution.

Step 1: Connect the locked iPhone to the trusted computer and launch iTunes (or Finder for macOS Catalina and later).

Step 2: Click on the "Summary" button (for Windows or macOS Mojave 10.14 and earlier) or the "General" tab for newer macOS versions.

Step 3: Tap the "Restore" button and follow the on-screen instructions to complete the process.

restore iPhone

Bypass iPhone Disabled Using Recovery Mode on an Unsynced Computer

If your iPhone isn't synced with a computer, don't worry! You can still restore it by entering Recovery Mode.

Step 1: For Windows PCs or older macOS, open iTunes. For macOS Catalina and newer, open Finder.

Step 2: Connect your iPhone to your computer and follow the steps below based on your model to enter Recovery Mode:

For iPhone 8 or Later (including iPhone SE 2nd generation and newer):

  1. Quickly press and release the Volume Up button.
  2. Quickly press and release the Volume Down button.
  3. Press and hold the Side button until the "Connect to Computer" screen appears.

iPhone 8 or later in recovery mode

For iPhone 7, iPhone 7 Plus, and iPod Touch (7th generation):

  1. Press and hold both the Top (or Side) and Volume Down buttons at the same time.
  2. Keep holding them until the "Connect to Computer" screen appears.

iPhone 7 in recovery mode

For iPhone 6s or Earlier:

  1. Press and hold both the Home and Top (or Side) buttons at the same time.
  2. Keep holding them until the "Connect to Computer" screen appears.

iPhone 6s in recovery mode

Step 3: When the message "There is a problem with the iPhone" appears, click "Restore", then "Restore and Update" to complete the process.

click Restore button

After restoring, you can use iTunes or Finder to recover your iPhone's backup. And you're done!

Bypass iPhone Disabled without iTunes/iCloud via Unlockit iPhone

But what if your iPhone won't connect to iTunes or you prefer not to use it? Luckily, there is an alternative way to unlock your disabled iPhone without using iTunes. Unlockit iPhone is known as a professional iOS unlocking tool, allowing to bypass the disabled, unavailable, or security lockout screen on iPhone easily.

Why choose this software?

  • It doesn't require iTunes, iCloud, or Apple ID credentials.
  • It's easy to use and has a high success rate.

Key features:

  • Removes all types of screen locks (4/6-digit passcodes, Touch ID, Face ID).
  • Puts your device in Recovery Mode automatically.
  • Unlocks disabled iPhones, devices in Security Lockout, or ones marked as unavailable.
  • Bypasses Apple ID without the password.
  • Bypasses MDM lock and Screen Time passcode without losing data.

Download the software on your computer and follow these steps:

Step 1: Launch Unlockit iPhone

Once installed, run the software on your computer and select "Unlock Screen Passcode" from the home screen.

launch Unlockit iPhone

Then, connect your device via a USB cable and click "Start" to proceed.

click start button

Step 2: Download Firmware

Once Unlockit iPhone detects your device, download the necessary firmware.

download is complete

Step 3: Unlock the Disabled iPhone

Click "Remove," and the program will unlock the device. Afterward, you'll be notified once the process is complete. Now, you can disconnect your iPhone and set it up as a new device!

unlocking is complete

Bypass iPhone Disabled via iCloud.com

Don't have access to a computer? No problem! You can still restore your iPhone remotely using iCloud. Make sure that Find My has been enabled on your iPhone before it is disabled and that it's connected to a network.

Here's what to do:

Step 1: Visit iCloud.com on any device and log in with your iCloud credentials.

Visit icloud.com

Step 2: Select "Find My" from the menu.

Find My

Step 3: Click on "All Devices" and choose the locked iPhone.

all devices

Step 4: Click "Erase iPhone" and confirm the action by entering your iCloud password.

all devices

After the reset, you can set up your iPhone and restore it from a backup.

How to Avoid Getting Locked Out of Your iPhone Again

We understand how frustrating it can be to get locked out of your iPhone. To prevent this from happening again, follow these tips:

  • Enable Touch ID or Face ID as a backup for unlocking your phone.
  • Consider using a more secure passcode than the standard 4-digit or 6-digit codes.
  • Write down your passcode somewhere safe, like in a secure notebook or digital diary, just in case you forget it.

To Conclude

That's all about why your iPhone shows "iPhone is Disabled, Connect to iTunes" and the ways to fix it. You can reset your disabled iPhone by using Recovery mode, Unlockit iPhone, or icloud.com.

Keep in mind that all these methods will erase all the data and settings on your iPhone. However, if you have a backup, you can restore your data after the reset is finished. Unfortunately, there's no way to unlock a disabled iPhone without losing data. If any tool claims to do this, be cautious—they are likely scams!

J. Robertson Macaulay D. Young

Mako is a technical writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or Android device or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.

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